![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Woburn Toyota
Woburn, MA
Filter Reviews by Keyword
By Type
Showing 2,153 reviews
From Walking In to Driving Out in a New Vehicle What an Amazing Experience!!! From the first emails I received from Taylor Manzi (Client Care Specialist) and the introductory email from Destiny L What an Amazing Experience!!! From the first emails I received from Taylor Manzi (Client Care Specialist) and the introductory email from Destiny Lane (BDC Sales Manager) I had a feeling this would be a good experience. I wish I had the names of the two women sitting at the desk as you walk into Woburn Toyota - they, too, were as awesome as the rest of the Team I worked with during my time at Woburn Toyota. Malcolm was very well versed in the Toyota Corolla and was able to provide me with the car which would give me the most for the price I wanted to pay. He did this with a great attitude and seemed to enjoy his job. After we settled on the car I wanted to lease, I was introduced to Ernest who was the 'finance guy'. He offered me many options while preparing my paperwork and was extremely professional. After all the paperwork was complete I was ready to join Brian who introduced me to the many features of my new Toyota Corolla!! If you are looking for a team of professional, knowledgeable people who care about the customer, I suggest you visit Woburn Toyota!! More
Wasted my time and gas! I’ve never reviewed anything before but this one needs to be done. I inquired online on a Friday night after business hours about a used Tacoma at W I’ve never reviewed anything before but this one needs to be done. I inquired online on a Friday night after business hours about a used Tacoma at Woburn Toyota. Saturday morning a little after 8am I received a text and then 20 minutes later a phone call from “Matt”. He wanted me to make an appointment to see the vehicle which I did for first thing Sunday morning. I was very clear in explaining that I came from the south shore and it was over an hour ride for me to get there but Matt assured me it was worth the ride to come see this truck. My wife and I drove an hour and fifteen minutes only to find a “sold” sign on the dashboard of the vehicle. I went inside and asked the receptionist for Matt and was informed he was an internet guy. She asked my name and confirmed I did have an appointment. She asked us to take a seat and said she’d find a sales person to help us. As we walked away to find a seat she turned to a man sitting right next to her and said Julio can you help them. Julio then walked up behind us and said why don’t you come take a seat over here and we’ll get started. I said before we do that can you tell me if that Tacoma is sold? He said yes. I replied I just drove over an hour to come see that and no one had the decency to inform me yesterday when it was sold? All he said was sorry. Are you kidding me??? I would take stars away from this place if possible. This is exactly why most of us find car shopping one of the most miserable things to do. Let’s face it, most of us have to have a vehicle so why can’t these places like Woburn Toyota figure out a way to treat consumers right? All they had to do was text or call me when the vehicle sold. I understand I didn’t ask them to hold it and good for them that they found a buyer the day before I traveled there (if that’s truly the case or was it already sold when I talked with Matt and they just wanted to get me in a seat to sell me something else???) So my advice to any one thinking of buying a vehicle from Woburn Toyota is that if you are more than 5 minutes away from their dealership DON’T WASTE YOUR TIME! More
Amazing experience leasing a new car! Woburn Toyota is hands down the place to go. Wether you are buying or having you vehicle serviced you get great customer service all around. Woburn To Woburn Toyota is hands down the place to go. Wether you are buying or having you vehicle serviced you get great customer service all around. Woburn Toyota has an amazing staff and Hany is hands down the best salesman ever, he was respectful and professional and extremely helpful! I purchased a 2015 Jeep Wrangler from Hany 3 months ago and now I just leased my 2019 RAV4 XLE. The experience is wonderful and smooth. The sales manager I got to work with was very efficient and very friendly. They matched a price that I can afford and work with. Very happy with everything and cannot wait to take delivery. More
2013 Scion xD purchase!!! Called the Woburn dealership, talked to Diego Eduardo: checked to make sure car was available, was set on one vehicle, Diego Eduardo said car was avai Called the Woburn dealership, talked to Diego Eduardo: checked to make sure car was available, was set on one vehicle, Diego Eduardo said car was available. Got a appointment, drove down, greeted immediately at the reception desk by salesman Michael Mansfield. Mike got right to work bringing the car around. Looked over the car, test drove, we went inside settled on a fair deal I am very happy with. I had to acquire financing brought into Jay Cailxto, Jay Cailxto did his magic getting financing. Thank You to Joyce Ferreira for her time in my early looking stages! Done Deal Very Happy with everyone at Woburn Toyota Thank You for my new wheels to me!!! More
Best service wally g. sabet his a best manager in Woburn Toyota help out us to get the new rav4 , thanks a lot, I’ll definitely recommend to my friend and family. wally g. sabet his a best manager in Woburn Toyota help out us to get the new rav4 , thanks a lot, I’ll definitely recommend to my friend and family. More
Awesome! Cj was terrific He was very helpful in selling the car and also making sure that my car was turned in and my new plates were put one Cj was terrific He was very helpful in selling the car and also making sure that my car was turned in and my new plates were put one More
Pre-Owned 2017 RAV$ Hybrid These guys are the best! I've been using Woburn Toyota to service my Camry Hybrid for years, but I listened to my friends and went elsewhere when I w These guys are the best! I've been using Woburn Toyota to service my Camry Hybrid for years, but I listened to my friends and went elsewhere when I was shopping for a newer vehicle -- big mistake! I was treated very poorly, ended up walking out and delaying my purchase for months. I should have come straight to Woburn in the first place -- everyone I spoke to was eager to help me get what I wanted quickly and at a great price. I don't plan to ever shop anywhere else again! More
2019 RAV4 Hybrid - good internet price I found a great price for the 2019 RAV4 Hybrid online and this was the price I paid for the vehicle. Diego the internet sales manager was helpful in I found a great price for the 2019 RAV4 Hybrid online and this was the price I paid for the vehicle. Diego the internet sales manager was helpful in arranging the deal. The dealership was very busy (good sign) and I had to wait to see salesperson Chris. I was able to look at all of the RAV4 vehicles on the third floor of the new dealership building while I was waiting. Chris was helpful and fair in the negotiation. Ernest was very personable and I enjoyed talking with him while completing the finance paperwork. More
Excellent from stary to finish Wally Sabet jumped in from the get go ( along Keith) to get the ball rolling. We would more than likely recommend friends and family to come and work Wally Sabet jumped in from the get go ( along Keith) to get the ball rolling. We would more than likely recommend friends and family to come and work with Wally and his team in their next purchases. Our son will be soon working w/Wally to trade his car for an suv. More
buying car should be this way always I will keep going there over and over new building is great but people made everything real Haney with his great smile and working hard for us as us I will keep going there over and over new building is great but people made everything real Haney with his great smile and working hard for us as usual was the key thank you to you and to woburn Toyota to have you More