
Woburn Toyota
Woburn, MA
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I received a great deal on a wheel alignment through a coupon, and they did a great job fixing my alignment problem. They were prompt and the employee who helped me, Scott, was very helpful and friendly, coupon, and they did a great job fixing my alignment problem. They were prompt and the employee who helped me, Scott, was very helpful and friendly, while giving a specific timeframe in which I could expect my car. More
These guys are very reasonable, friendly and upfront. They are not pretentious. Price is also good. I have come here for buying a car and for service for another car. All the time I get great customer se They are not pretentious. Price is also good. I have come here for buying a car and for service for another car. All the time I get great customer service experience. I have lived in many towns and multiple states, so I have had customer experience at a lot of different dealership places. This place is by far the best experience I have had. It's kind of smaller than others, but truly customer oriented. I like all the CSRs who have attended to my request. Last winter I have had the hood cover of my car torn, and took to a Midas place near by. They said that they cannot fix it, but they can remove it entirely and it would cost 40$. But the Woburn Toyota guys fixed it for 25$. Really happy about this place. More
We've got all three: great price, great service and a very small amount of time we spent on this purchase. The overall experience was very pleasant. very small amount of time we spent on this purchase. The overall experience was very pleasant. More
Robert Fahey made this the easiest car purchase I have ever made. He knew exactly what I wanted and he got it for me. On the day when I picked it up he ha everything ready and all I did was grab the keys ever made. He knew exactly what I wanted and he got it for me. On the day when I picked it up he ha everything ready and all I did was grab the keys and leave. I would recommend him to anyone who is looking to purchase a vehicle without any hassle or inconvenience. More
Robert Fahey is the best! I wish very sales experience was this smooth, respectful and pleasant! He was remarkably responsive to my questions and concerns. I will recommend him to anyone who is looking was this smooth, respectful and pleasant! He was remarkably responsive to my questions and concerns. I will recommend him to anyone who is looking for a new car. More
Very friendly, informative salespeople. Prompt, but not pushy staff. Customer- centered service- the manager remembered details of past sales encounters, leaving us with a feeling of being valued. Willing pushy staff. Customer- centered service- the manager remembered details of past sales encounters, leaving us with a feeling of being valued. Willing to accommodate personal preferences, schedules and financial needs. This is my second purchase at Toyota, and would definitely recommend others considering a new vehicle. More
Woburn Toyota has great service, convenient hours and courteous employees. They always explain the reason for any recommended repairs and call promptly. Prices are always disclosed and my car is always courteous employees. They always explain the reason for any recommended repairs and call promptly. Prices are always disclosed and my car is always finished on time. I love their Express Service as well. More
I usually like going to Toyota to get an oil change because of the service, quality, and coupons that they offer. I typically do not like getting any other services done besides oil changes since I fi because of the service, quality, and coupons that they offer. I typically do not like getting any other services done besides oil changes since I find most dealerships are overpriced. However I ended up buying a set of tires from Toyota and have no regrets! The customer service was excellent. Sam F. was kind, professional and not pressuring at all. He was informative and respectful. Toyota offers a price match guarantee which they honored, along with other perks ( free alignment, rotations and warranty) for buying your tires there. I got great tires, great service at a great price. More
My experience was amazing from start to finish. I started with an online inquiry, and received a response immediately. When I went to the dealership they sat me with Bob who understood exactly where I was co with an online inquiry, and received a response immediately. When I went to the dealership they sat me with Bob who understood exactly where I was coming from. I am in sales also so I literally said, "Either you can do this, or you can't"...he was FABULOUS. I got a great deal on my trade in (2007 Acura TL) and was able to take advantage of the Buy & Drive so I didn't have to put any money down. I got the exact car I wanted (2013 Toyota Venza AWD) with all the options I could ask for. In addition, when I went in to sign the paperwork the manager on duty watched my baby who was sleeping in the car and I didn't want to wake her! All around great experience and would highly recommend this dealership. More
My experience with Woburn Toyota was nothing short of amazing. After a brief visit and test drive of a 2013 Prius, Robert ( my sales person ) worked with me over the phone to have all of the paperwork, r amazing. After a brief visit and test drive of a 2013 Prius, Robert ( my sales person ) worked with me over the phone to have all of the paperwork, registration, and even my inspection sticker ready to go the minute I walked in the door. It was the shortest and most painless new car purchase I've ever made. I would highly reccomend Woburn Toyota to anyone and would especially point them to Robert. He knows his stuff and isn't pushy in the slightest. He will give as much assistance as you want or just leave you alone and let you tell him what you want in a car. Really a pleasure to work with. More