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Woburn Toyota
Woburn, MA
2,155 Reviews
We're Woburn Toyota - your smart choice for new and used Toyotas, other used vehicles, finance and service. Our goal is to make buying your next vehicle the kind of experience that earns your recommendation to family and friends. We invite you to use the Web tools here on our site or stop by our dealership. We're located at 394 Washington St., Woburn, MA. Woburn Toyota 800-649-0400
At Woburn Toyota, our goal is to sell the best vehicles at the lowest prices and treat our customers with respect. As a Massachusetts Toyota dealer, we believe when you choose Woburn Toyota you are making the right choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,155 reviews
March 26, 2014
Victor Pena was a very friendly and knowledgeable representative. He educated me through the service and the options that I had. He even went above and beyond to ensure I got the vehicle within the s representative. He educated me through the service and the options that I had. He even went above and beyond to ensure I got the vehicle within the same day. I would recommend VIctor and Woburn Toyota to all my friends and family. Victor thanks again for your help, you are a true example of great customer service. More
by toyota429
Employees Worked With
Victor Pena
March 26, 2014
Very happy with service for grease and oil. Waiting room is comfortable. Victor and other service advisors are friendly and helpful. Work is done timely. is comfortable. Victor and other service advisors are friendly and helpful. Work is done timely. More
by mishbelle
Employees Worked With
victor pena
March 25, 2014
Victor was great. He was knowledgeable, kind, and a great customer advocate. He took care of a complex issue with ease and am very happy with Woburn Toyota. They are the reason my 2006 Avalon is goin great customer advocate. He took care of a complex issue with ease and am very happy with Woburn Toyota. They are the reason my 2006 Avalon is going strong at 250,000 miles. Highly recommend Woburn Toyota and Victor. More
by joefaris
Employees Worked With
Victor Pena
March 25, 2014
Have used Woburn Toyota for maintenance services since 2006, the quality of the customer service has never disappointed me. Free wifi at the waiting area, free courtesy shuttle, and free light refreshmen 2006, the quality of the customer service has never disappointed me. Free wifi at the waiting area, free courtesy shuttle, and free light refreshment are the basics, most impressive is the explaination of the details of any kind of services needed or recommended. This is helpful when one is not quite mechanical savvy. Representative is not shy to provide coupons when asked, even you don't have one in hand. All service consultants I have dealt with are very professional. This time I had 75K major maintenance and Mike Robinson was the one that I worked with. Give him a five-star for his customer service. More
by LewannaLi
Employees Worked With
Mike Robinson
March 24, 2014
After waiting 3 hours at the Sears Auto service center to repair a tire that had a screw in it, we were told that we did not have the key for the locked nut on our tire and they could not take off our tire. repair a tire that had a screw in it, we were told that we did not have the key for the locked nut on our tire and they could not take off our tire. A quick call to Woburn Toyota, they said if you get here by 3 week can help you out. We got there right at 3, John was great and calmed our nerves. 40 minutes later our tire was repaired and we had a new key. More
by rcdeane1102
Employees Worked With
John Russo
March 22, 2014
My experience with Woburn Toyota was pleasant one. I went there for servicing my Toyota Corolla car. Victor Pena from Service center was very helpful. I didn't have an appointment but Victor got us in despit there for servicing my Toyota Corolla car. Victor Pena from Service center was very helpful. I didn't have an appointment but Victor got us in despite Service center was booked for whole weekend. He was friendly and nicely answered all my queries. After service, Victor nicely explained all service work and scheduled me for next appointment. Overall, very nice experience and would highly recommend Woburn Toyota to everyone. More
by jlokhande
Employees Worked With
Victor Pena
March 21, 2014
Both service desk staff and mechanic were professional and attentive. Victor help resolved my issue regarding insurance, and provided quick turn around. Thank you Victor. and attentive. Victor help resolved my issue regarding insurance, and provided quick turn around. Thank you Victor. More
by Mommy007
Employees Worked With
Victor Pena
March 20, 2014
Mike Wing was so helpful, and he had so much Mike Wing was so helpful, and he had so much patience with me and explained what had to be done to my vehicle also last week Mike Wing was so helpful, and he had so much patience with me and explained what had to be done to my vehicle also last week went for service oil change , rotate tires. & filters the service gentlemen were so nice. June Umlah More
by james711
Employees Worked With
Mike Wing
March 19, 2014
It has been a great experience when having services with John Russo at Woburn Toyota, he communicated well with customers in terms what services have been done and what needs to be done with detailed quotes John Russo at Woburn Toyota, he communicated well with customers in terms what services have been done and what needs to be done with detailed quotes. highly recommended. More
by peggg9896
Employees Worked With
John Russo
