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Woburn Toyota

Woburn, MA

3.2
2,144 Reviews
We're Woburn Toyota - your smart choice for new and used Toyotas, other used vehicles, finance and service. Our goal is to make buying your next vehicle the kind of experience that earns your recommendation to family and friends. We invite you to use the Web tools here on our site or stop by our dealership. We're located at 394 Washington St., Woburn, MA. Woburn Toyota 800-649-0400 At Woburn Toyota, our goal is to sell the best vehicles at the lowest prices and treat our customers with respect. As a Massachusetts Toyota dealer, we believe when you choose Woburn Toyota you are making the right choice.
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394 Washington St

Woburn, MA

01801

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Showing 2,144 reviews

September 18, 2019

smile worth a million $ it is so great to be greeted by amazing honest smile if you do not believe me come to woburn Toyota and ask for Hany thank you my friend and thank More

by bcie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Fares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Woburn Toyota responded

Hi, Thank you for the great review! It was our pleasure to work with you, and We look forward to taking care of any of your auto needs in the future.

September 17, 2019

Wally pushes the sale way to much Last night I bought a Rav4 xle at your dealership...Troy Adams was very nice to me and my family...I do have an issue with Wally..Too agressive...Let More

by VegasLou
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wally Sabet
Sep 17, 2019 -

Woburn Toyota responded

Hello, I am troubled to learn of your displeasure with any customer service regarding your recent shopping experience. Your satisfaction is important to us and I would appreciate the chance to speak with you to remedy your concerns. Will you please contact me with your preferred contact information? Thank you. Best, Ken Connor General Manager Woburn Toyota Kconnor@albrechtauto.com 781-404-6348

September 16, 2019

Sales experience Robert Fahey is professional, and technically a resource and a trusted sales person that I have done business with for many sales. He takes the time w More

by jd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Alessi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Fahey, John Moraites
Sep 17, 2019 -

Woburn Toyota responded

Hi there, thank you so much for sharing your experience with Robert! We will be sure to share your compliments with him and our team. It was a pleasure working with you. We look forward to seeing you again in the future!

September 12, 2019

Bad experience. I have bad experience with service ,the most worst department,no manner ,ignores customers when they are waiting on the line ,no communication between More

by Basma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathy Kidik
Sep 13, 2019 -

Woburn Toyota responded

Hi, I am troubled by your comments in regards to our customer service. We always strive to ensure the best experiences for our guests. Given the opportunity, I would like to learn more about what happened. Your satisfaction is important to us so please consider reaching out to me when you can. Best, Ken Connor General Manager Woburn Toyota Kconnor@albrechtauto.com 781-404-6348

September 10, 2019

Excellent Haney is very busy but was excellent with me. I bought three cars from him and he is the only one I would deal with. He is the best More

by Capriotticam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Fares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Woburn Toyota responded

Thank you so much for your feedback for our team member and overall experience. Some of your ratings are concerning and if there is anything you'd like to discuss further, please feel free to reach out to me directly at your convenience. We are always happy to assist to the best of our ability. Best, Ken Connor General Manager Woburn Toyota Kconnor@albrechtauto.com 781-404-6348

September 09, 2019

This place gives dealers a bad name. Worst experience I have ever had with a dealership. Called about a car for 2 weeks ask multiple sales reps to look over the car for me no one bother b More

by Matt P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sep 09, 2019 -

Woburn Toyota responded

Matt, Thank you for bringing this situation to my attention. I am troubled to learn of your disappointment with any customer service that has left you with a negative impression regarding your recent purchase. As our customer, we take your comments seriously and would like to connect with you to better address your concerns. Will you please contact me when you are available? Thank you. Best, Ken Connor General Manager Woburn Toyota Kconnor@albrechtauto.com 781-404-6348

Sep 10, 2019 -

Matt P responded

I'm done with your dealership. I'm not wasting anymore of my time.

September 07, 2019

Great customer service I want to thank all the staff who helped me on my purchase.The gave me a great deal and more importantly a great experience.I would recommend them ove More

by Jon oliveira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick depres and charles goodwin, Prince Amadi
Sep 08, 2019 -

Woburn Toyota responded

It was a pleasure assisting you with your purchase, Jon! Thank you so much for taking the time to share your recommendation for us. If there is anything else we can do for you, please do not hesitate to reach out and let us know. We welcome you again!

September 01, 2019

very good Haney was very friendly and professional. He found me a car that met my needs and price range.Haney explained all of the questions I had about the car More

by tomtrillium
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Fares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan ???, finance
Sep 02, 2019 -

Woburn Toyota responded

Thank you for taking the time to share your experience with us! We hope to see you again!

September 01, 2019

An excellent process CJ did an outstanding job for us with the sales process from start to finish. Scottie and Jason were terrific with delivery of the vehicle. A great More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Gagnon
Sep 02, 2019 -

Woburn Toyota responded

We are so happy to learn of your outstanding experience working with CJ, Scottie, and Jason! Thank you so much for taking the time to share your experience. If there is anything else we can do, please do not hesitate to reach out and let us know. We welcome you again.

August 28, 2019

Car buying experience I just leased a car with Pedro Rodriguez and was very pleased with him, his professionalism, knowledge and helpfulness to me in doing the transaction. More

by Joan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
Aug 29, 2019 -

Woburn Toyota responded

Joan, thank you for recognizing Pedro's dedication to our guests. We appreciate the opportunity to assist you with your automotive needs. Your recommendation is greatly appreciated. Have a great day and visit often.

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