Woburn Toyota

Another lease from Robert Fahey Excellent service from R. Fahey." The Man". Go to guy. He will not let you down. Continuously provides outstanding service.I will continue to go to To Excellent service from R. Fahey." The Man". Go to guy. He will not let you down. Continuously provides outstanding service.I will continue to go to Toyota because of Roberts outstanding service. More

Put Your Trust in Toyota Service @ Woburn Scion! Thanks to Ken Mello for being prompt, efficient and right on top of his job as a Service Rep. for Woburn Toyota! He has a way of making you feel co Thanks to Ken Mello for being prompt, efficient and right on top of his job as a Service Rep. for Woburn Toyota! He has a way of making you feel confident and secure. Thanks Ken! Be back in "5". More

Outstanding Service from John Russo Mr. John Russo continuously provides outstanding service. As my "Service Consultant/Professional" twice over the past two weeks, he fully explained a Mr. John Russo continuously provides outstanding service. As my "Service Consultant/Professional" twice over the past two weeks, he fully explained all of my vehicle's problems and options and when I agreed to (his) the best course of action, he kept me fully "in the loop;" communicating with me every step of the way. He is a wonderful example of what good looks like...Woburn Toyota should be proud! Dr. Ed Weiner More

Purchase of New Tires! Mike Gilgun was excellent from start to finish in recommending the Brand & model tire to purchase! He was very quick with righting up the details and Mike Gilgun was excellent from start to finish in recommending the Brand & model tire to purchase! He was very quick with righting up the details and also provided me a loaner car! Would definitely recommend servicing your vehicle there! More

The headache that keeps on giving Purchased the car last July and it was the worst car buying expierence. Fast forward to today and I tried to cancel my gap insurance, had to drive ove Purchased the car last July and it was the worst car buying expierence. Fast forward to today and I tried to cancel my gap insurance, had to drive over an hour to get there since I moved from the area and they "couldn't cancel over the phone" spent 5 min with a finance guy who just filled out the paperwork. It is now 5 weeks later and no one here ever answers the phone or calls back. So I call the gap company and they have no record or documents saying I was cancelling. So now my refund is going to be less because I am paying for an extra month of a service I don't need and they can not back date the cancellation. Thanks for nothing. I will never go back. More

2011 Venza Express Service - 75,000 miles service Excellent service. John Russo was very courteous and professional. Explained things very well and easy to understand. Have never had any issues. Hig Excellent service. John Russo was very courteous and professional. Explained things very well and easy to understand. Have never had any issues. Highly recommend. Have been going here for many years with no issues. More

Excellent, as always! I called for an appointment for service, and received one for the following week. When I realized my sticker would expire the following day, I called I called for an appointment for service, and received one for the following week. When I realized my sticker would expire the following day, I called back and was immediately given an appointment that same afternoon. Since this is the first car I purchased on my own, I knew what I wanted done, but wasn't sure what to ask for. John Russo was kind and patient, as always, explaining everything I needed to know, never making me feel pressured to have anything done. He kept me informed whenever needed, explained the work to be done, what work was completed, and the paperwork thoroughly, made sure I got the full value for my coupons and specials, gave me great advice on caring for my car, and most importantly, even after a long, hard day, did it all with a smile. I always feel comfortable and well cared for when I bring my car here. Thanks again, John. More

Horrible experience Bought a 2015 Camry SE, took over a week due to putting the incorrect address on paperwork, then they lost the paper work, Jay. The financial manager Bought a 2015 Camry SE, took over a week due to putting the incorrect address on paperwork, then they lost the paper work, Jay. The financial manager told me he would correct this, i called him again and he was on vacation,no one returns any calls, now the trade-in has not been paid off and will affect our good credit, I called 5 times, no call back still. Worst experience ever. My mom went to IRA Toyota in tewksbury, got her car in 1 day and the Luis the salesman gave her his cell phone number. More

Customer Service I want to thank Ken Mello, my consultant, on my recent visit to your dealership. He was very understanding to the problem I was having and was able to I want to thank Ken Mello, my consultant, on my recent visit to your dealership. He was very understanding to the problem I was having and was able to have it resolved in less time that was quoted. I use to bring my car to another dealership, but did not like the customer service I was receiving from them! Ken's personal attention made my visit meaningful and I look forward to bringing my car to him and your dealership to have it serviced again. More

Ask for Robert Fahey If you're comparing Toyota with any other vehicle, for the most knowledgeable, convenient and prompt service ask for salesman Robert Fahey - extremely If you're comparing Toyota with any other vehicle, for the most knowledgeable, convenient and prompt service ask for salesman Robert Fahey - extremely helpful and responsive. More