
Woburn Toyota
Woburn, MA
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Should’ve gone somewhere else It was clear, once we made our purchase, we were no longer a valued customer. Probably could’ve gone to any dealership to be insignificant as we felt It was clear, once we made our purchase, we were no longer a valued customer. Probably could’ve gone to any dealership to be insignificant as we felt at Woburn Toyota More
Front brake repairs John was great and the service was excellent and quick. I dropped my car off when the service center opened and had my car back by mid-day. Will come John was great and the service was excellent and quick. I dropped my car off when the service center opened and had my car back by mid-day. Will come back for next service requirement. More
see below I had leased a car in 2015 and had a good overall experience so decided to lease my new car here again/ Everyone was very helpful and and was able to I had leased a car in 2015 and had a good overall experience so decided to lease my new car here again/ Everyone was very helpful and and was able to answer any questions I had. More
Sales guy gave me a great deal but others extremely careless Not sure who screwed up my vehicle return process due to which I would still be paying for my old car installment even after returning it 25 days ago. Not sure who screwed up my vehicle return process due to which I would still be paying for my old car installment even after returning it 25 days ago. Otherwise, this was a 5-star review. The expeirnece with Sales guy (Ernest) was best I wish there was a to give him 5/5 for his work and 1 or 0 stars for whoever did not do their job of processing return vehicle. Here is my review I left on Google. Copy pasting.. Update 5/20/18: And 3 stars to 1 star! 25 days of returning vehicle and yet they have not informed the Toyota of vehicle being received it is still on my account I am being charged for an installment of vehicle I returned. I highly doubt they are misusing the vehicle. I left a voicemail to finance guy for inquiry and never heard back. These people never seem to pick up call or get back to your voicemails. ================= Update 5/16/18: The rating changed from 5 to 3 because the dealership didn't finish my vehicle return process for leased vehicle and I had to spend half an hour calling TFS and dealership to figure this out during my work hours. 🤦🏽???🤷🏽??? ================= Original: Gives the best deal in Boston! Got a Camry sports in 2016 for 2yrs lease on a price that no one could beat. Came back in 2018 for another lease and gave me a price (although not same price as 2016, it was little more this time) that one other dealer as said "I would really take that deal from Woburn if it's still on the table". Sales guy Ernest is not just a sales person but a good friend who helps you out with anything related to your purchase! Yes they are in process of redoing showroom and it's quite messy but don't let that hold you off from visiting! What matters is people working there who values customers! More
New lease Excellent sales services pleasant and they help me to get what I want and the price I wanted thx Randy for all your help and going the extra mile Excellent sales services pleasant and they help me to get what I want and the price I wanted thx Randy for all your help and going the extra mile More
Excellent Service and Service Members Excellent Sercice and Staff . I highly recommend Toyota of Woburn MA. From the beginning of the purchase of my Pre- Owned Certified vehicle I had a gr Excellent Sercice and Staff . I highly recommend Toyota of Woburn MA. From the beginning of the purchase of my Pre- Owned Certified vehicle I had a great experience. The gentleman in Service I recently saw was great as well. They are all straight shooters with no hidden agendas More
Great Service I felt my service person went above and beyond the service he put into my RAV 4. He is very professional and friendly! Whenever I call with an issue, I felt my service person went above and beyond the service he put into my RAV 4. He is very professional and friendly! Whenever I call with an issue, he handles it ASAP. Thanks! More
Good offers I will recommend this dealership to my friends and family.And I think with the new building the service is going to be better.tks I will recommend this dealership to my friends and family.And I think with the new building the service is going to be better.tks More
Not great Got charged $24.’99 tire rotation but never got done. Other than that everything else was ok. I went for regular oil change and tire rotation. I also Got charged $24.’99 tire rotation but never got done. Other than that everything else was ok. I went for regular oil change and tire rotation. I also didn’t see anywhere charge extra money for tire rotation. More
Excellent Service I worked with Joey and he was nothing but friendly and helpful. He offered to help anywhere possible and went out of his way to make sure I was happy I worked with Joey and he was nothing but friendly and helpful. He offered to help anywhere possible and went out of his way to make sure I was happy with my purchase. I would absolutely come back here and work with him when I’m ready to buy another car. More