Woburn Toyota

Had better Bought my car from Woburn Toyota and been bringing it there for service since, 2012. Over the past two years I’ve noticed a slip in service. This last Bought my car from Woburn Toyota and been bringing it there for service since, 2012. Over the past two years I’ve noticed a slip in service. This last visit for a routine oil change I noticed half way home that the maintanience light was failed to be reset. I checked in at 3:40 pm and did not hear my name called and it was after 5pm. I approached the service counter and the clerk was talking to a coworker looked at me and said “Yes finishing your paperwork now.” Then asked me my last name. And had to find my paperwork. The clerk did not go through the report or checklist with me as I have been accoustome to in past visits. It happens but my past visits the clerk had more communication calling me up Letting me know what’s going on when the car will be ready and going through the checklist after about what the mechanic found will doing the work on my vechicle. I don’t remember the clerk name I worked with, very friendly just lacked the extra step and attention to detail that I have received in the past. More

Read below Bob Bradley was an excellent salesman I didn't feel any pressure he answered all my questions did his best to get me the car asap I would recommend hi Bob Bradley was an excellent salesman I didn't feel any pressure he answered all my questions did his best to get me the car asap I would recommend him to everyone if I needed to get another car I would go through him again and Dennis who put in my starter was also a jem he came out with me when I picked up my and explained a lot of other things thanks to Bob and Dennis I am very happy with my Rav4 More

Good Service - Big Up Seller I went in for a new battery and was happy to hear they were willing to work with me on price, but then they sent me an authorization for services and I went in for a new battery and was happy to hear they were willing to work with me on price, but then they sent me an authorization for services and parts that was FOUR TIMES the price of my car’s battery. Mike was super nice, but if I’m hesitant to pay a lot for an expensive battery I’m not really in the market to invest over a grand in other things... definitely a miscommunication. More

Break service Good experience in here. The diagnosis is accurate and the explanation is in detail. Will recommend this to friends. As a loyalty customer, this Good experience in here. The diagnosis is accurate and the explanation is in detail. Will recommend this to friends. As a loyalty customer, this dealer treat me well. More

I had very good experience with Mike G. Very honest and friendly person. Always have a smile on his face. I will go to him for my services. Very honest and friendly person. Always have a smile on his face. I will go to him for my services. More

Good customer care they value time I met a sales guy called CJ he helped me get a car within the quickest time possible and he has good customer care .i recommend any one to use Toyota I met a sales guy called CJ he helped me get a car within the quickest time possible and he has good customer care .i recommend any one to use Toyota woburn dealership More

Bought a new used cad CJ is awesome! So full of energy, easy to talk too, professional. Kept in contact to keep me in the loop with everything. Good employee, I know he wor CJ is awesome! So full of energy, easy to talk too, professional. Kept in contact to keep me in the loop with everything. Good employee, I know he works a lot and works hard. I know I am gonna recommend my friends and family to come there, but only if they get to work with CJ! More

Pizzano Rav4 Good price. Got the car the same day. Was able to get my wife on the title with little effort. Full tank of gas. Chris showed hiw all systems eorke Good price. Got the car the same day. Was able to get my wife on the title with little effort. Full tank of gas. Chris showed hiw all systems eorked. More

Great experience, Thanks Thanks, easy transaction...no pushy sakesman..jamon thanks for all your help..Mike Q, I will send anyone in the market for a Toyota to you!!! Thanks, easy transaction...no pushy sakesman..jamon thanks for all your help..Mike Q, I will send anyone in the market for a Toyota to you!!! More

Service appt for oil change and tire rotation. I was greeted at Service Desk by Renata who assisted me with appt. She provided an estimate of the time needed and i for oil change and tire rotation. I was greeted at Service Desk by Renata who assisted me with appt. She provided an estimate of the time needed and it turned out to be correct time ! She was super friendly and great to interact with. More