Wiz Autos

BUYERS BEWARE! ZERO STARS! My experience is relatively the worst one. Paid and financed the vehicle; yet I never had the chance to take it home. I bought a used veh ZERO STARS! My experience is relatively the worst one. Paid and financed the vehicle; yet I never had the chance to take it home. I bought a used vehicle from Wiz Autos, Stratford and it has been several days in their so called "service center". Firstly, if the car was not in a condition to be sold, why sell it in the first place? They let me test drive in this vehicle that was not fit for the road? I was able to talk to the manager today via phone and got a whole new bunch of EXCUSES. He said a new part was needed and it was ordered; yet the shipping takes a long time and even if they get it, my guess is it would take an eternity for them to fix it or they sold me a lemon! Either way, I absolutely regret going to this place and buying a used vehicle from these people. After they take your money, they would ignore you in every possible way. More

At first the salesman called me right away, I filled out a credit application and never heard back.... I texted and still nothing?? Was it my credit?? Was it my trade in??? it was a older model with low mil a credit application and never heard back.... I texted and still nothing?? Was it my credit?? Was it my trade in??? it was a older model with low miles?? hard to finance??? If it was something with me, at least tell me and give me advice. I was so interested and really thought that I was finally going to get my dream car. I was already looking at accessories. Super sad, but if a dealer doesn't have time for me then I guess its a sign and there are many dealers out there. More

The dealership was nice enough but it was a serious case of bait and switch. NEVER buy the extended warranty and NEVER use their service center. They have held my car hostage AGAIN with no honest answer but of bait and switch. NEVER buy the extended warranty and NEVER use their service center. They have held my car hostage AGAIN with no honest answer but "the part will be in tomorrow" - 5 DAYS IN A ROW. Lyft and UBER are NOT free and it is ridiculous that an honest answer can never be given. I REPEAT, DO NOT use the WIZ service center. Worst service I have ever encountered. More

I am usually against leaving a review for places but I Purchased my 16 year old son’s car at Wiz and the dipstick was broken at time of purchase as a furious father(you can imagine) I called up and got se Purchased my 16 year old son’s car at Wiz and the dipstick was broken at time of purchase as a furious father(you can imagine) I called up and got sent to sydne at the repair shop. Thank GOD- I told her what was going on she had me bring the car down to look at it. Had the part from the dealer within a day and my son was back on the road. She called me and kept me posted on the status which eased my anxious son a lot. She is a pleasure to deal with especially given my frustration. I have yet have this customer service at a repair shopWiz is really great More

The purchase experience was decent, but I have been waiting for $500 in refunds owed for more than six months. You can leave messages (I've left at least 10!!), send emails (I've sent over 40!!), get waiting for $500 in refunds owed for more than six months. You can leave messages (I've left at least 10!!), send emails (I've sent over 40!!), get promised that you'll receive a call back (again today!!), but it's either Mike the sales manager doesn't know what he's doing or the company itself has issues. I'm owed this money, you are holding it hostage, it's unfair and pathetic to treat an honest customer this way. More

I just purchased a VW Tiguan from Wiz, and I have to admit that the experience couldn't have been easier. Rafael, the salesman, was wonderful in making certain that the car was ready at the time that I admit that the experience couldn't have been easier. Rafael, the salesman, was wonderful in making certain that the car was ready at the time that I arrived to test drive it. Furthermore, he washed and detailed the car so that it would look as presentable as possible. There was no pressure, and every question I had was answered. There were two mechanical issues with the car, which I pointed out after the test drive, and they were resolved by the time that I took delivery. More than the personnel, the facility itself is very modern, clean, and very welcoming. I will definitely return in search for other cars when the need arises. I encourage anyone looking for a quality used vehicle to stop by and see them. More

Wiz Auto’s team is outstanding! Literally the best experience I’ve had while buying a car. Maria Medina was an absolute professional from start to finish. Great service without the Literally the best experience I’ve had while buying a car. Maria Medina was an absolute professional from start to finish. Great service without the pushiness you get at “the other guys”. More

One of the worse experience I’ve had purchasing a used vehicle. I bought my vehicle over 2 months and it still is not registered. When I pick up my truck they said I needed a cable which they would order vehicle. I bought my vehicle over 2 months and it still is not registered. When I pick up my truck they said I needed a cable which they would order and still do not have the parts. Now all of a sudden they have it overnight. My opinion is they don’t worry about customer satisfaction. More

Mi experiencia fue muy buena en este dealer, María fue amable y de mucha ayuda en todo para conseguir el carro que quería. Recomiendo 100 % wiz auto y pregunten por María Medina. amable y de mucha ayuda en todo para conseguir el carro que quería. Recomiendo 100 % wiz auto y pregunten por María Medina. More

Awesome staff, I just recently purchased a vehicle through Wiz Autos, I had the pleasure of dealing with sales representative Maria Medina she’s was very professional and honest, she did everything in through Wiz Autos, I had the pleasure of dealing with sales representative Maria Medina she’s was very professional and honest, she did everything in her power to help me out and I’m truly greatful!! I will definitely recommend them 100%!! More