Back

Wittrock Motor Company

Carroll, IA

4.8
202 Reviews
Wittrock Motor Company is an 83-year, 4th generation family and locally owned dealership. Our friendly, courteous, and knowledgeable sales staff will help you find that new or used car you have been searching for in Carroll area. We operate on a strictly enforced, no hassle sales approach, that places the entire sales experience in the customer's control. We're known locally as "WESTERN IOWA'S USED CAR CAPITOL" and regionally as a great place to buy a car.
Contact Dealership

1019 W US Hwy 30

Carroll, IA

51401

Directions

By Type

Showing 202 reviews

June 07, 2024

Service manager is liar and the tech is a fraud. Manager said he rode along for the test drive which was false bc I was standing outside when the tech came back from the test drive. Plus the tech is More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Aye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Determann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech who did the aliagnment.
Jun 12, 2024 -

Wittrock Motor Company responded

We apologize for the experience you had with us regarding your wheel alignment. As discussed, only minor adjustments were made by a experienced technician. We explained the right castor was slightly out of spec but it could not be adjusted without replacing the alignment bolt; something we needed your approval for. It was agreed that you would make the decision on replacing the alignment bolt after driving it again to see if the other adjustments improved it. The alignment was not improved to your satisfaction so we refunded your money for the work performed. We welcome the opportunity to discuss this further to resolve this.

May 29, 2024

We have bought our last 2 vehicles from Wittrock and have had good service when needed. They even help with picking up our car and do oil change/tire rotation for us,then return our car. That is greatly appr More

by nan_cyhofer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Aye
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Determann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Secretary Stacy and Ashley
May 28, 2024

Wittrock Motor Company has been very helpful and is willing to work with me as a customer. I would recommend their business to anyone. The service department has taken care of my vehicle when I have ne More

by raja1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lengeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Determann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

I just got a oil change. I had 2 cars in front of me. They got it done fast and was very nice. More

by shamrhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Determann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Needed oil change. They were able to service right away. Very fast. Also checked other items. Thank you. More

by skthomsen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Determann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

They do excellent work. Would recommend them to everyone. A first class business. Great job! More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Determann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Everything was great. It was done and I got a good explanation on what was done. More

by revfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Determann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy
May 22, 2024

In and out for an oil change in less than two minutes! !! Awesome!! Great job More

by lorilynnmacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Determann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

helpful, professional, explain things. .. 100 percent happy ... i am having problems getting this survey to send More

by judylohrmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Determann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

We are pleased with the quality, professional and detailed work they've done on our vehicles over the past five years. I'm so glad to have found them. More

by jeanjacobsen.rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Determann
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
7
...