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Wittrock Motor Company

Carroll, IA

4.8
202 Reviews
Wittrock Motor Company is an 83-year, 4th generation family and locally owned dealership. Our friendly, courteous, and knowledgeable sales staff will help you find that new or used car you have been searching for in Carroll area. We operate on a strictly enforced, no hassle sales approach, that places the entire sales experience in the customer's control. We're known locally as "WESTERN IOWA'S USED CAR CAPITOL" and regionally as a great place to buy a car.
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1019 W US Hwy 30

Carroll, IA

51401

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Showing 202 reviews

February 28, 2024

Wittrock Motors has always treated us right. That's why we keep coming back when we are in the market for a new vehicle. More

by boone4719
Recommend Dealer
Yes
Employees Worked With
Travis Aye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Aye
Mar 04, 2024 -

Wittrock Motor Company responded

You guys are always a pleasure to work with and we truly appreciate you for choosing us!! -Travis Aye Sales Manager

February 27, 2024

Jim is always helpful and checks things for me when I call and ask questions and always gets back to me quickly if he doesn't have the answer right away. More

by Joseph.reiter63
Recommend Dealer
Yes
Employees Worked With
Jim, service manager
Mar 04, 2024 -

Wittrock Motor Company responded

I think I can speak for the service folks when I say, we truly appreciate your patronage. Thank you once again! -Travis Aye Sales Manager

February 26, 2024

Very helpful and polite They are very good business people and very well experience at there jobs More

by pattyevetter
Recommend Dealer
Yes
Employees Worked With
Misty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Jones
February 24, 2024

very pleased, they were very attentive with my car and any other information, they were very patient with me More

by puentesamanda86
Recommend Dealer
Yes
Feb 24, 2024 -

puentesamanda86 responded

A dealer you can trust, my car was there for several days and they always kept me informed of what was happening with it, in short I was very well cared for

February 23, 2024

Wittrock Motors had been exceptional to work with. Their staff is knowledgeable, don't pressure you and very professional. From service to sales they are a great all around dealership. More

by Golffanatic38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wittrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Aye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Wittrock Motor Company responded

Thank You for choosing us for all of your vehicle needs. I am glad to hear about your great experiences and look forward to being your dealer of choice in the future. - Travis Aye Sales Manager

February 21, 2024

Dealership was awesome! Nate was very easy to work with and made the experience great! More

by lauralinn5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Lengeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Aye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Wittrock Motor Company responded

AWESOME!! Thank You for choosing us! We pride ourselves in exceeding customer expectations. It's GREAT to hear when a customer has the type of experience you had. - Travis Aye Sales Manager

February 21, 2024

The selection experience was positive, casual, my questions answered, no pressure. The purchase experience was abrupt, cold, and felt like I was extending their work day rather than being thankful More

by presley89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Aye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Wittrock Motor Company responded

Sorry to hear that you felt this way. We pride ourselves in making sure we value all of our customers and the time we have with them. We would love the opportunity to chat with you about your experience. Please feel free to contact me at 712-792-9234 - Travis Aye Sales Manager

February 20, 2024

I did not meet misty. I enjoyed dealing with Jim in the service department. As always very polite & friendly More

by tooter2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
February 20, 2024

No no no no no no no no no I no I no I no More

by mikevanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

The service departments customer service is excellent. Both Misty and Jim are top notch. They get me in and get me out with no issues. It would be nice if the sales team understood that. It's unfortuna More

by mrbsbadgtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Wittrock Motor Company responded

I appreciate the conversation we got to have in regard to the comments made here. We look forward to seeing you in the future for any and all of your vehicle needs. Can't wait for the opportunity to sit down and order you a NEW Durango Hellcat!! Thanks again for choosing us!! - Travis Aye Sales Manager

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