Witt Auto Sales
Crivitz, WI
28 Reviews of Witt Auto Sales
Lying advertisement The advertisements a sham they will not work with all types of credit and if you have no credit or bad credit and I tell you need money down all they The advertisements a sham they will not work with all types of credit and if you have no credit or bad credit and I tell you need money down all they ever say is it's a significant amount they will not give you a number More
Letter to Witt about New Car purchase that went horrible Hello Joe, I wanted to drop you a note to allow you the opportunity to put attention in areas of your dealerships that need it. I stopped in your b Hello Joe, I wanted to drop you a note to allow you the opportunity to put attention in areas of your dealerships that need it. I stopped in your big sale at the Resch and test drove a 2015 Taurus Limited. Crystal went on the ride with me. Not a bad car, but it didn’t have some things I was looking for. No moon roof and no Sony stereo. When I left she gave me her card, but didn’t bother to get any of my contact information. I overlooked this because I was once a young salesperson too, and honestly that would ultimately be her loss. I started scanning the internet and had a handful of cars I was interested in. I narrowed it down to the Bronze Fire Taurus Limited that was on your lot in Crivitz. I called to speak to a salesperson before I drove up to make sure it had all the options I was looking for. I had found the VDP’s were different on both your websites. Everything seemed to be what I wanted so I rushed up after work on the 21st. I took the car for a drive and I really liked it. I was on the fence because it didn’t have the Sony stereo. Crystal then told me that it didn’t come in the Limited’s, Not didn’t come Standard; just came in the SHO’s. I found that it comes as an optional package. Looks like a missed opportunity for an additional sale. I am sure I would have paid for that one over an extended warranty. When she brought me the sheet of paper to ask if I was committed to purchasing the vehicle if the numbers were right, I asked her if she didn’t mind staying late. She replied that she would stay until 10 if she needed to. So it was the normal payment/finance back and forth. But, Dan closed the deal. Through the process of paperwork and such, I noticed Crystal was more worried about closing her coffee station and other things around the shop instead of delivering my car. When I was finished with the financials and was ready to leave, I had to ask for the tank of gas. So much for being willing to stay until 10. Pretty inconvenient to wait for something that could have been done in place of closing the coffee station down. I noticed when I got home, the floor mats were not put down and the clock was not set. Do you not deliver your vehicles? I was given a “We Owe You” slip for the speaker cover in the dash that appeared to need repair as it looked like it was warped and didn’t fit, and a detail. A bit more than a week Crystal called me to see how I liked my vehicle. I stated I liked it a lot but needed to call and make an appointment for Saturday for the detail. She replied that she would call to Pulaski to make the appointment for me because her fiance worked there. Great! Yet, she never called back. There was no service to this sale. This past Saturday I had an appointment at 10AM for the detail and to get the speaker looked at in Pulaski. I arrived 20 minutes early and left my car. I was told they would have it done as quickly as possible and I shouldn’t wait long. I had other plans so I left with my partner and ran some errands. An hour and a half later I received a call to let me know that the speaker cover was not warped from heat. The speaker was actually being pushed up by the air duct. This would be a 5 hour fix and I would have to come back another day. Then I was asked if I still wanted the detail. Of course I did. Also, why was this car on your lot for a few weeks and not fixed. It was very noticeable. We ran out of errands in Pulaski, so I returned to wait for them to complete. Not sure how, but the Quick lane Manager and I started talking about my experience with Witt. I stated I was not happy at all. I asked if any Ford dealer could fix the dash, as it was under warranty. I explained about the sales process. He apologized, then went to help dry my car off as to not make me wait any longer. He first gave me his card and let me know to call him if I ever needed so0mething from Witt, to call him first and he would let others know I am a valued customer. Fifteen or twenty minutes went by and he returned with my car. As I got in I noticed there were water spots on my center console and crumbs or dirt in my cup holders. I called him back and explained that this was a “New Car Detail”. Unacceptable, the center console was never wiped. He took it back and I waited a bit more than a half hour. I then was really getting tired of spending my Saturday at your dealership. I walked back to the wash bay and let them know no one needs spend about 4 hours here on a Saturday unless they are getting paid. They were just finishing up shining my wheels. Not sure why this wasn’t done before. They asked if I wanted them to back it out. I was done and needed to go. I entered my vehicle and left. Today I noticed there are finger smudges all over the inside of my windows. No attention to detail. After all this Joe, it was a HORRIBLE new car buying experience at your dealership. If I were to do it again, I would not spend $38,000 at your dealership. Best Regards, Robert More
Awful We decided to give Witt a try because my husband found a truck. We drove to Green Bay to a sale they were having. my husband had been pre approved pri We decided to give Witt a try because my husband found a truck. We drove to Green Bay to a sale they were having. my husband had been pre approved prior. They looked at our trade and basically said they needed extra time and would call Wed. Nothing and its Saturday. Needless to say we walked into Les Stumpf and walked out in an hour with a new truck. Poor customer service at Witt will NEVER give them my business was a waste of time. More
best i ever had a a car dealership painless and awesome was looking for a ford flex crystal and katie bent over backwards for us.to find the flex i"m now driving i drove 2 hours to get painless and awesome was looking for a ford flex crystal and katie bent over backwards for us.to find the flex i"m now driving i drove 2 hours to get there it worth the drive the best salespersons i have ever dealt with More
Painless And Pleasant Experience (2nd Time For Me) Found exactly what I wanted and got it to me in less than three days. Made finding a new car after a stressful accident another great experience with Found exactly what I wanted and got it to me in less than three days. Made finding a new car after a stressful accident another great experience with Witt. Worked hard to get rebates and rewarded my loyalty. I'll be rewarding them with my loyalty for a long time to come. Scott is a no nonsense salesman and a joy to work with. Honest and forthright. I gave 5 stars on all categories and I mean 5 stars. Tony makes the finance part of things a breeze. Drive past Green Bay if you're looking to get treated right. More
Awesome! Best customer service and got the best deal! They were very friendly and helpful. It was totally worth the hour drive! I would defiantly go back to th Best customer service and got the best deal! They were very friendly and helpful. It was totally worth the hour drive! I would defiantly go back to them. More
Fantastic!!!!! This was our first time buying a new car. Awesome place. Would recommend to everyone. Stayed within our budget. Very friendly. Answered every question This was our first time buying a new car. Awesome place. Would recommend to everyone. Stayed within our budget. Very friendly. Answered every question we had. Very friendly staff, made us feel welcome. Will go back. More
Great First Car Experience This was my first time buying a car and I couldn't have asked for a better experience. Scott was great when it came to looking around; never making m This was my first time buying a car and I couldn't have asked for a better experience. Scott was great when it came to looking around; never making me feel pressured. He had all the answers to my questions and worked with Tony to make the price right for the one I wanted. I would definitely consider buying another car from him in the future. More
Outstanding Experience This was the first time we have gone to Witt's. I was absolutely impressed. Scott Shier made us feel like had known him for years. He listened to wha This was the first time we have gone to Witt's. I was absolutely impressed. Scott Shier made us feel like had known him for years. He listened to what we wanted and stayed within the budget we had. I absolutely loved going car shopping this time and would definitely go back. My husband can't wait until it's his turn to get a new vehicle. Not only was the service with the staff at Witt's outstanding, but I love my new impala! Great job everyone at Witt's! I will most definitely be back. More
Great customer service! We received incredible customer service from the entire team at Witt. We were considering a purchase from another dealer, but the friendly and prompt We received incredible customer service from the entire team at Witt. We were considering a purchase from another dealer, but the friendly and prompt responses from our sales person, Scott Shier, sealed the deal. He was informative and always ready to assist us. We would definitely recommend this dealer! More