Withnell Hyundai

I have been a few times in the last 6 months without an appointment for small issues (new battery for fob and problem with computer part, etc). The service department was able to help me that same day and appointment for small issues (new battery for fob and problem with computer part, etc). The service department was able to help me that same day and/or time and get my problems fixed immediately. They are always helpful and friendly even when I don't have an appt. Great people to work with. More

BRoUGHT CAR IN FOR SEVICE AND WAS APROCHED BY KAREN SCOTT the sales rep who sold me the car new and after making a fresh pot of the great coffee we reanistabout the experience of the sale. we then went over the sales rep who sold me the car new and after making a fresh pot of the great coffee we reanistabout the experience of the sale. we then went over the next sale that may occour before the end of 2011 that will happen at whithnell HYUNDAI AND I HAD MORE COFFEE! THEN THE SERVICE REP COUGHT UP WITH ME AND EXPLAINED THAT MY TIRES NEEDED TO BE ROTATED AND WHY AND QWOTED THE PRICE AND I SAID GO AHEAD AND THE CAR WAS READY 10 MINUTES LATER AND I LEFT A HAPPY CUSTOMER! IN 60YEARS OF MARRAGE WE HAVE BOUGHT 13 NEW CARS AND THE LAST HAS SO FAR BEEN THE BEST EXPERIENCE FOR SALES AND SEVICE SO FAR AND I HAVE A GOOD FEELING ABOUT THEFUTURE AT WHITHNELL. More

Nels is great! I drop my car off in the morning, they arrange for my ride to work and I pick up my car at my convenience. I never feel like a number or an idiot for knowing absolutely nothing about cars. arrange for my ride to work and I pick up my car at my convenience. I never feel like a number or an idiot for knowing absolutely nothing about cars. I would highly recommend having your car services here. More

I was cheated out of $2500 of equity on my trade in. I was pushed into an extended waarranty that won't pay out a dime because the vehicle is still covered by manufacturers warranty. I was put into a loan was pushed into an extended waarranty that won't pay out a dime because the vehicle is still covered by manufacturers warranty. I was put into a loan that is 103% of the value for 84 months. Which means I will never own the vehicle. The Sales Manager made an attempt to intimidate me telling me it was a done deal. More

I picked this dealership because I live in Salem and had heard good things about Withnell. I had a 2002 Dodge Stratus as a trade-in. Karen Scott was so informative and really helped me decide on the Sonat heard good things about Withnell. I had a 2002 Dodge Stratus as a trade-in. Karen Scott was so informative and really helped me decide on the Sonata. The overall experience was terrific. Any repairs or recalls have been handled professionally. The staff in every department are friendly and willing to answer any questions or concerns. I would definitely refer anyone to Withnell Dodge or Hyundai. More

They squeezed me in on short notice and completed the service ahead of scheduled pick-up time! They explained which service I needed and didn't need and described the safety check list they performed. Ev service ahead of scheduled pick-up time! They explained which service I needed and didn't need and described the safety check list they performed. Everyone was very nice. Prices are a little high but I would rather have dealer service versus "the oill-change-places" handling my vehicle service. I do not like the car wash and wish they would offer a hand wash like they did in the past. Thanks! More

My car had a lot of work done to it in the past two months and each time I came in I felt welcomed. It was a great experience over all and I'm happy that I pick a great place to get my car work done an months and each time I came in I felt welcomed. It was a great experience over all and I'm happy that I pick a great place to get my car work done and will continue to go to them in the future. The Service department are great people and most others places that I took my other cars they are not friendly and don't take the time in becoming personable with you. This service department is friendly and helps reduce the stress just by being friendly and caring towards the people that come through the doors. More

The sales presentation by Jose Cruz was straight forward with no high pressure. He got the sales price from management and presented it to us. His supervisor used the same low sales pressure in presenting with no high pressure. He got the sales price from management and presented it to us. His supervisor used the same low sales pressure in presenting the sale price to us along with Jose. We accepted the sales offer and proceeded to Bill Howard, Finance Director to complete the paper work. Bill was in the same low pressure mode as the preceeding management members. Bill compared the cash plan for the car vs. the leasing plan. We accepted the leasing plan over the cash plan as it made more economic sence to us. We would not have known of the leasing plan advantage had it not been for Bill Howard presenting the alternate plan to us. The sales members are very professional and a credit to Withnell Motor Company. It is refreshing to walk into a car sales outlet and be given the facts necessary to make a decision on buying a new car with out a canned high pressure presentation. I would recommend Withnell Motor Company and their professional staff to any one in the market for a new car. More

My experience with Rick was great. No high pressure, just a genuine interest in helping me find a vehicle and a price I could afford. I had been to another dealer in Portland before going to Withnell and I w a genuine interest in helping me find a vehicle and a price I could afford. I had been to another dealer in Portland before going to Withnell and I would rather get a root canal than go back to Dick Hanna. Not saying they were anything but professional but they certainly put the pressure on. So if you want to be parboiled go to Hanna, but if you want a relaxed experience give Rick a try. I've already recommended him to people who are considering a new vehicle. More

Bob gave me exceptional service. He has come through with all the dealership promised. The service department was very friendly and accomodating. All of the employees at the dealership were helpful eve with all the dealership promised. The service department was very friendly and accomodating. All of the employees at the dealership were helpful even if they weren't involved in the sale. Finance was one of the best i've experienced. More