Withnell Hyundai
Salem, OR
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Santa fe Great car, as I am completing this survey, I was expecting my vehicle back from the service dept. I tried to reach the service department from 4-6 PM Great car, as I am completing this survey, I was expecting my vehicle back from the service dept. I tried to reach the service department from 4-6 PM today and I spoke with several different people, but never the service department. I left my name and phone number and asked about when my vehicle would be ready. Finally at 5:50 PM, when I called again, a salesman told me that the service department was closed and he could not help me. I was expecting my new car and no one bothered to contact me to advise there was a delay. I must say my first experience with this dealer following the sale has been quite disappointing. More
Overall great experience There were accessories I specifically requested, that were not included in the 'package' of that car. They were not offered to me at purchase, I was t There were accessories I specifically requested, that were not included in the 'package' of that car. They were not offered to me at purchase, I was told I would have to get them later. Specifically, crossbars, rubber floor mats, tow hitch. I have found them at a lower cost, so that's a bonus, but it would have been nice to have the accessories I wanted wrapped up in the package. Steve Baty was very patient with me and did not pressure me to buy this car. Also, I was happy with the rebates and how that opened up room in my budget for increased warranty protection. More
Dealer attitude, assistance and purchase process. Great! See previous comments regarding my purchase process from the Dick Withnell dealership. I need not repeat myself or add additional comment just Great! See previous comments regarding my purchase process from the Dick Withnell dealership. I need not repeat myself or add additional comment just to fill in space. More
this is not necessary Very nice service, Jim was very helpful with what I needed, thank you for all your help and I really think you ask too many questions on your review.. Very nice service, Jim was very helpful with what I needed, thank you for all your help and I really think you ask too many questions on your review... More
Excellent experience! I believe the staff were very good, polite and very knowledgeable on the products they were selling. I would return to buy a vehicle from this dealer I believe the staff were very good, polite and very knowledgeable on the products they were selling. I would return to buy a vehicle from this dealer. I have bought them before and look forwards to their help through the process of buying a car. I would recommend them to anyone looking for a good reliable product to buy. More
Hyndai Ioniq Excellent service from everyone at Withnell. We went in on a Sunday and we were even served hamburgers. They have a very friendly staff.I would highly Excellent service from everyone at Withnell. We went in on a Sunday and we were even served hamburgers. They have a very friendly staff.I would highly recommend them. More
Withnell is a quality dealership. See my comments in the previous section. Whithnell is a quality dealership that should be a Genesis certfied dealer. They desrve it, and so do your See my comments in the previous section. Whithnell is a quality dealership that should be a Genesis certfied dealer. They desrve it, and so do your customers living in the mid-Willamette Valley over 50 miles from the Portland area where there are several Genesis dealers. More
Great experience We had a great experience at Withnell. Our sales consultant was wonderful. He listened to us, wasn't pushy, and was able to answer all of our questi We had a great experience at Withnell. Our sales consultant was wonderful. He listened to us, wasn't pushy, and was able to answer all of our questions. More
Great Experience Easy to talk to, very understanding and eager to meet my needs. Pleasure doing business with. Honest and transparent. Willing to go the extra mile for Easy to talk to, very understanding and eager to meet my needs. Pleasure doing business with. Honest and transparent. Willing to go the extra mile for my satisfaction. More
Customer Service Everyone one was super helpful and friendly. Warren was super knowledgable and able to pick a car that had all of the features I had mentioned right a Everyone one was super helpful and friendly. Warren was super knowledgable and able to pick a car that had all of the features I had mentioned right away. I decided to get that particular car but was not able to complete purchasing until that weekend. The dealership was super helpful in making sure I got the car that I wanted by setting it aside for me. Thank you for all of your help! Y'all went above and beyond. More