Withnell Hyundai

Difficult to deal with not customer oriented I understand that the dealer has to listen and is under the control of the insurance company however I felt that the dealer was more interested in obe I understand that the dealer has to listen and is under the control of the insurance company however I felt that the dealer was more interested in obeying the insurance dealer than they were in taking care of us. And when we asked for details the dealer seemed to feel that we were being bothersome, he snapped at us on the phone several times when asked what was the status of our car. When it became obvious that the repairs on our car were not sufficient we were led to believe that the problem was us not to repair not the leaks of oil not the leaks of the fluid but us not the car not the service but us. And they were unwilling to even discuss options on fixing the leaks we had to go to another Hyundai dealer in order to get real customer service. We will not be going back to withnell Hyundai ever we will pay the extra money to the tow truck driver to tow our car anywhere else More

Great after a rough start After a rough start on the phone (couldn't get a real price quote) Joe the sales manager got on the phone and gave me a quote and I drove the 130 mile After a rough start on the phone (couldn't get a real price quote) Joe the sales manager got on the phone and gave me a quote and I drove the 130 miles to see and test drive and buy the vehicle. Over all it was a great experience thanks to Joe, Joshua and especially Chris. More

Great overview of car's features Greg was very knowledgeable on the Hyundai Ioniq feature set and option package. Greg gave a clear and concise presentation of the car's features. G Greg was very knowledgeable on the Hyundai Ioniq feature set and option package. Greg gave a clear and concise presentation of the car's features. Greg also encourage us to call or return with any questions we may have with the car's feature set. More

Salem dealership I purchased the car from Withnell as there was no longer a dealership in Albany Oregon. Have nothing more to say and I am answering questions as I se I purchased the car from Withnell as there was no longer a dealership in Albany Oregon. Have nothing more to say and I am answering questions as I select More

new purchase Our salesman Chris was very accommodating. Had been in the day before for some service, and talked to Chris about what we were looking for, and would Our salesman Chris was very accommodating. Had been in the day before for some service, and talked to Chris about what we were looking for, and would be back the next day for more service, and my wife is coming to test drive. Chris had 3 model's ready to drive and see the choices and options. It made the experience go well !! More

late night buy when you come for service, it would be very nice if they would wash the car.... there coffee is terrible and there is no snack....not even popcorn a when you come for service, it would be very nice if they would wash the car.... there coffee is terrible and there is no snack....not even popcorn asst manager, salesmen, and finance folks were pleasant and professional. More

Trading in my vehicle I needed to downgrade my vehicle in order to maintain the ability to make payments that fit my budget. Tony very patiently showed me vehicles that wo I needed to downgrade my vehicle in order to maintain the ability to make payments that fit my budget. Tony very patiently showed me vehicles that would best fit my budget, spending the extra time to answer all the questions I had. I'm Very happy with my new vehicle. More

Review The dealership and sales/finance people were great to work with. As far as this survey goes, it was a great format until I was forced to leave a title The dealership and sales/finance people were great to work with. As far as this survey goes, it was a great format until I was forced to leave a title and 25 word review, to submit it. I think this is a disservice to the survey as it could cost this company honest praise or criticism due to people not completing the survey because of this. I am one who really doesn't like to be forced to do things when I'm being asked to take the survey. Someone reading this might share my feelings on the matter and hopefully change the format to allow people to complete the survey with the option to not have to write. Again, completely satisfied with the purchase all the way through on the dealership end. Not happy with this part of the survey companies format at all. The reason I'm submitting this review (somewhat against my nature to do so(would normally just leave the survey and say screw it)) is that if I don't submit, how else would you know this is how some people feel? More

nice folks very friendly and professional.jeremy did a great job and was very friendly i would recommend your place to other people.what i liked the best was no very friendly and professional.jeremy did a great job and was very friendly i would recommend your place to other people.what i liked the best was no pressure.when i told jeremy that i wasn't interested something we moved on. i was very appreciately of that. More