Withnell Dodge
Salem, OR
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Great Sprinter Service Experience! Great Experience with Withnell Dodge Service Department!!! We were on the side of the road with a bad transmission in our Sprinter chassis RV and rea Great Experience with Withnell Dodge Service Department!!! We were on the side of the road with a bad transmission in our Sprinter chassis RV and really needed help. We got it from Withnell Service folks!! They worked us in so that when the transmission got there they got us fixed up in no time. We felt very comfortable with their experience with working on Sprinters too. From our first contact with Courtney we felt taken care of and supported. The Sprinter Service Advisor Dave was great and communication was good. We are back up and running and enjoying our RV again. Thank you Withnell Service! We have found a “home” and we will be back for sure. Thanks again for doing a great job, being really nice, and making us feel supported in a not so fun situation! You all Rock!!! 👍 More
Poor Scheduling Process I have been trying to schedule an appointment for the last week with no luck. I called and was told the scheduler was unavailable and I was promised I have been trying to schedule an appointment for the last week with no luck. I called and was told the scheduler was unavailable and I was promised a return call. No one returned my call. I attempted to schedule online two different times and the system would not complete the scheduling. At the end of the online scheduling it gives a message to call or Email. The Email provided bounced when I attempted to send a message. More
Dodge fan for years. This dealership is the BEST!!! Eric Jacobson did an awesome job procuring the vehicle I wanted in an expedient and efficient manner. Ron Menser and his colleague Dylan were very det Eric Jacobson did an awesome job procuring the vehicle I wanted in an expedient and efficient manner. Ron Menser and his colleague Dylan were very detailed and meticulous about the financial papers and answering any questions I had. Had been taking my Dart here since 2016, and Byron in the service department is top notch, too!! More
Service Department I would recommend the service department to family and friends I wouldn't recommend to buy a vehicle from this dealership. I have found a vehicle I would recommend the service department to family and friends I wouldn't recommend to buy a vehicle from this dealership. I have found a vehicle cheeper in other locations More
Fantastic service, clean and organized The Withnell sales, service department, and technicians in my opinion are very professional. We have bought four vehicles from them. First car being a The Withnell sales, service department, and technicians in my opinion are very professional. We have bought four vehicles from them. First car being a used car for my daughter. Second, a new Avenger. Third, my Dodge Ram, Fourth, my son's Charger. I don't have to worry about my car having service done on them cause they love cars as much as I do. Really a great dealership. More
New suv Our visit here was GREAT! Our sales man Chris was amazing. Answering all questions and concerns along the way. Amazing place and will defiantly refer Our visit here was GREAT! Our sales man Chris was amazing. Answering all questions and concerns along the way. Amazing place and will defiantly refer friends here for great customer service😊 More
A eighteen year customer with good service till last two oil Two oil changes ago service department left a couple of wheel covers barely on and one damaged with stud cover missing. Talked to them a number of tim Two oil changes ago service department left a couple of wheel covers barely on and one damaged with stud cover missing. Talked to them a number of times and they gave me the impression that i was too picky. The last oil change tire pressure was never checked i found out on trip half way to coast. I thought the shocks were bad until a local tire dealer said all your pressure are very low. More
Found the perfect Ram Adam and Eric helped me through the daunting process of deciding what type of Ram was right for my needs. It would have been very easy to push a more Adam and Eric helped me through the daunting process of deciding what type of Ram was right for my needs. It would have been very easy to push a more expensive truck, but in the end we found the perfect vehicle. More
New Durango Owner Jeremy went above and beyond to get me into the vehicle I wanted. He’s very knowledgeable about the vehicles on the lot and is a good representation o Jeremy went above and beyond to get me into the vehicle I wanted. He’s very knowledgeable about the vehicles on the lot and is a good representation of the company. More
awesome service! Best Dodge service department hands down! Byron and Dave are the best. I would trust either one! The recall process is painless! thank you for a g Best Dodge service department hands down! Byron and Dave are the best. I would trust either one! The recall process is painless! thank you for a great experience. More