Wissler Motors
Mount Joy, PA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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This is our 2nd purchase this year from this salesman We have dealt with this dealership for many years and this is our fifth vehicle and the second one this year from Tyler. We trust Wissler and Tyler We have dealt with this dealership for many years and this is our fifth vehicle and the second one this year from Tyler. We trust Wissler and Tyler and the whole team as they care about you and work with you to make the buying process simplified and understandable. We are very happy with our Jeeps and will continue to refer friends and family to you! More
Mini Cooper Coupe 2014 Tyler along with the staff at Wissler Motors were professional and courteous in the sale of my Mini Cooper. They are customer focused, which made the Tyler along with the staff at Wissler Motors were professional and courteous in the sale of my Mini Cooper. They are customer focused, which made the whole buying experience pleasant. More
A Great Experience Again at Wisslers !! Barbara was the perfect salesperson for me...See truly sensed what I needed and wanted in a car with both of us realizing my " vintage " trade wasn't Barbara was the perfect salesperson for me...See truly sensed what I needed and wanted in a car with both of us realizing my " vintage " trade wasn't worth that much... Ashley and Barb bent over backwards for me and were very nice to work with... definitely will recommend them to anyone... The dealership has had many changes over the years but has maintenaned that same friendly atmosphere from generation to generation to generation !! Thanks again !! More
Buick Encore Wissler Motors is a great dealership! Everyone we worked with was very personable and helpful. Barb was an excellent representative and made us feel v Wissler Motors is a great dealership! Everyone we worked with was very personable and helpful. Barb was an excellent representative and made us feel very comfortable. All questions we answered, she followed up with us up to the day we made out purchase and the service was great! I would highly recommend Wissler Motors to anyone looking for a great car for a great price and very hospitable employees! More
Ashley was great to work with! We worked with Ashley to purchase a vehicle. She was very helpful, trying to help us choose the best vehicle for our needs. We were thankful for her We worked with Ashley to purchase a vehicle. She was very helpful, trying to help us choose the best vehicle for our needs. We were thankful for her knowledge and advice in recommending the vehicle we purchased. We appreciated her honesty and "no pressure" approach to sales. Thanks Ashley! More
Great car buying experience Ashley Hiestand did a fantastic job helping me in buying my first car. She was very helpful explaining the process and making the purchase easy. I wou Ashley Hiestand did a fantastic job helping me in buying my first car. She was very helpful explaining the process and making the purchase easy. I would highly recommend her to anyone buying a car. More
FamilyFirst Truly a family owned and operated dealership! Honest and upfront with everything and they even have reat ownership benefits, especially the free car w Truly a family owned and operated dealership! Honest and upfront with everything and they even have reat ownership benefits, especially the free car washes and free state inspections! We are a Wissler customer for life! More
Great Experience Barbara was very nice to work with. We contacted her by phone and arranged for a time to look at the vehicle we were interested in. She had the car re Barbara was very nice to work with. We contacted her by phone and arranged for a time to look at the vehicle we were interested in. She had the car ready and showed us the car and explained the details. She wasn't pushy. More
They searched so I didn't have to I was looking for a specific vehicle and was having a hard time finding exactly what I wanted. Ashley and the team at Wissler's were able to find me e I was looking for a specific vehicle and was having a hard time finding exactly what I wanted. Ashley and the team at Wissler's were able to find me exactly what I was looking for! They were fast, efficient and most importantly kept me updated through the entire process, even letting me know when my car was being put on a truck to be transported from Boston, all just for me! Once the car made it to Wissler's it didn't take long to process everything and get me into my new car! More
Not as honest a service company as I thought Please take the time to read this review. My wife and I have been going to wisslers because it is close to our house and we have heard great things ab Please take the time to read this review. My wife and I have been going to wisslers because it is close to our house and we have heard great things about them. We recently took my wife's car in for an inspection, oil change and tire rotation. We were not aware of any problems with her car but when they did the inspection they said that it failed for the left and right front lower control arms having excessive play. They also recommended an alignment for the car pulling to the right. We were not thrilled about spending a total of $668 for everything but we gave them the ok because it needed to be done to pass inspection and I didn't want the car pulling to the right. They also recommended replacing the tires but they did pass inspection so we passed on that because we could get another year out of them before our next inspection. We went to pick up the car that night and while driving it home heard a very loud grinding/screeching noise from the left front tire. We immediately took it back and dropped it off for them to look at the next day. The next day we got a call saying they heard the noise and it was due to the tires being in such bad shape. I didn't believe that tires could make that sound but they assured me that that was the problem. I gave them the go ahead to replace the tires for an additional $461 only because they said it would fix the noise and I did not feel like my wife was safe driving the car with that sound. They replaced the tires the next day. When we picked up the car and drove it home it still made the sound. We immediately returned it to them and said that the tires did not fix the problem. The next day they called and said that they found the problem and it was a plate that was rubbing against a wheel I believe. I asked if they could put the old tires back on because that was obviously not the problem and they said that the tires had already been picked up and recycled. At that point I asked for our money back for the tires because it was a misdiagnosis by them. The service representative talked to the owner and called me back and said that the best they could do was to give us a 10% credit (about $45) towards a future service. I asked if I could speak with the owner and after being on hold I was told that they already talked to him and I could not. This obviously did not sit well with me and I didn't want the credit towards a future service because at that point I was never planning to use them again. The lady also told me that they now somehow found the tires and I could have the tires back but they would not reinstall them and give me my money back for the new ones because I gave them the approval to do the work, even though the only reason I gave the approval was because I was told that would fix the problem. I did not want the old tires back because I can't install them myself and that would only save them money to not have to pay someone to recycle them for them. Frustrated, I went back and picked up the car only to find out that the sound was not fixed. We returned it again. A few days later they said that 3 people drove the car and none of them heard the sound. We went back, picked up the car and have had it for a day now with no grinding/ screeching sound. They must have done something to make the sound go away but they did not tell us what. Ultimately I feel like wisslers is very dishonest and I feel like they should have put our old tires back on and given us our $461 back because the only reason we put new tires on was because of a misdiagnosis by them. We will not be going back to wisslers and I hope that anyone who reads this will agree with me and not give them a chance to take advantage of more people. The only thing that they did that was nice was after the second time that we took the car back they gave us a free loaner car. This was a nice gesture but still does not make up for their dishonesty and charging us for something that did not need done. More