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Wissler Motors

Mount Joy, PA

4.8
905 Reviews
Wissler Motors has been been in business since 1965. We have been a new vehicle franchised dealer with AMC, Renault, Chrysler, Plymouth, Jeep, and Eagle. We are the area's premier dealer for all ranges of vehicle including imports and domestics! Besides vehicle sales, Wissler's has an outstanding Collision & Paint Repair facility, Service Center, and Express Services Center where we repair ALL Import & Domestic Brands. We have great value products and programs including our Customer Appreciation Program (C.A.P.) which gives our customers $20 OFF items like Oil Changes and FREE State Inspections without the need for coupons or punch cards! See a service adviser for details today!
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1205 W Main Street

Mount Joy, PA

17552

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Showing 905 reviews

August 06, 2018

JEEP CHEROKEE After checking out the vehicle online I decided to check it out in person. It was a pleasant experience from the moment I walked in the door. After More

by nattie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Sheaffer
August 04, 2018

Unexpected problems resolved quickly The service staff are always so accommodating, even on a Saturday morning. I dropped off my Jeep for diagnosis and repair and they had a courtesy car More

by DONNASMOOTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Wilson
August 04, 2018

Fantastic Customer Service I’d been searching for a Toyota Venza that fit my budget. Wissler Auto is a local dealer with great customer service reps. Tyler Ashley is great and More

by HappyGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Hiestand, Tyler Ashley, Jason Schmitt
August 04, 2018

A pleasant buying experience Wissler made the car buying process easy. The car was priced fairly. No haggling of pricing. Tyler was very down to earth and informative, no pushy or More

by Jabel421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Ashley, Jason Schmitt
August 04, 2018

Great Service Staff is always friendly, we can get an appointment quickly. Always appreciate an explanation of the bill. Like the option to drop my car off and pic More

by cdwenger75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Acevedo, James Wilson
August 02, 2018

Tyler was awesome!!! Service following was awesome! A+ service from the purchase through a recent repair. Tyler is attentive and he always responds quickly. everyone there is professional and friendly!! More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Hiestand, Tyler Ashley
August 01, 2018

Efficient, friendly, accommodating Found car on CarGurus website and contacted Jason Schmitt through emails. Made arrangements easily via email and phone, and drove across state to get More

by Sven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Sheaffer, Jason Schmitt
July 27, 2018

Great Experience Yuri was great to work with, he helped me find the right deal for me in my tough situation with being stuck in an old high interest loan. He got me in More

by StephanieKelly6218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Sheaffer, Jason Schmitt
July 23, 2018

Your prices seem high. The people are great to work with. Comparing your prices to Whitmoyer's prices you are higher. I would like to continue to service the car where we pu More

by glmorris51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristie Acevedo
Jul 23, 2018 -

Wissler Motors responded

Mr. Morris - Thank you for your review! I wanted to respond to a few of the concerns you shared. 1-Higher prices than Whitmoyer-I believe you will find that most pricing including our labor rate will be under most franchised dealers, however, there will be instances or a few job operations (ie. oil change, etc) that the manufacturer may assist in the cost so they have a "price leader" in order to capture the business for more lucrative jobs. With our Customer Appreciation Program (no charge to our customers), our customers receive $20 off any oil change, free state inspections, two free alignment checks per year, up to $75 of free towing, courtesy loaner vehicles, and free car washes. Above this you can also sign up to earn 5% back on everything spent in service. Given that you also purchased your vehicle from us, you can recieve free car washes anytime - not just at time of service. You also received 1 year of paintless dent repairs and key replacement included with Wissler Motors' program. Overall, others in the industry have expressed how tremendous our programs are for our customers compared to franchised dealers which give me confidence in our overall value to the majority of our customers. 2- Friendliness of invoice - Unfortunately we have to work within the means of the software company. We are limited to how we can structure the information the invoice however, I will bring it up in a meeting I'm having with the company in November. 3-Estimate charge - Please note: There was no charge for an estimate. If you total the job lines and add tax it will equal your total bill. I appreciate hearing your concerns and hope you will reconsider doing business with us in the future. Sincerely, Devin Wissler Vice President & General Manager

July 22, 2018

I like this dealership, especially Jason Schmitt the salesma Jason just gives the facts without pressure or gimmicks. I like the benefits that Wissler Motors offers their customers which includes a free carwash More

by Evie M.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Schmitt
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