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Wissler Motors

Mount Joy, PA

4.8
910 Reviews
Wissler Motors has been been in business since 1965. We have been a new vehicle franchised dealer with AMC, Renault, Chrysler, Plymouth, Jeep, and Eagle. We are the area's premier dealer for all ranges of vehicle including imports and domestics! Besides vehicle sales, Wissler's has an outstanding Collision & Paint Repair facility, Service Center, and Express Services Center where we repair ALL Import & Domestic Brands. We have great value products and programs including our Customer Appreciation Program (C.A.P.) which gives our customers $20 OFF items like Oil Changes and FREE State Inspections without the need for coupons or punch cards! See a service adviser for details today!
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1205 W Main Street

Mount Joy, PA

17552

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Showing 910 reviews

July 12, 2019

Good experience Service work was good, but maybe car wash machine was not working properly. My Jeep was very spotted and it looked like the brushes dragged dirt from More

by dandrawade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2019

Great, easy purchase experience Yuri was very knowledgeable and efficient in helping us find our new vehicle. He responded to emails quickly with answers to the questions we had and More

by MrsEsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Sheaffer
July 08, 2019

Good Recovery We've been having trouble with diagnosing an intermittent problem with our brakes and as a result, recently replaced rotors were damaged. Wissler's c More

by jmattcole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristie Acevedo
July 03, 2019

2nd time buyer This is my second purchase from Wissler and it was another great experience. Several quality used cars with low mileage to choose from and everyone wa More

by laurenrae1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Sheaffer
July 02, 2019

2017 Passat Tyler was a very good sales person he knew everything about the car that I purchased and had all the answers for me very please his communications war More

by gonzaces
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Ashley
July 01, 2019

Great Prices, Friendly Staff Found a vehicle online, drive about a hour to dealership. They pulled the vehicle to the side (so no one buys it before I got there) and has it ready More

by ms_rayzd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Sheaffer, Jason Schmitt
June 30, 2019

A great experience . We were very pleased with are whole experience . Dan was very helpful and patient and could answer all our questions . We got a great deal for our tra More

by VW guy
Recommend Dealer
Yes
Employees Worked With
Dan Fry
June 28, 2019

Poor service Needed 2 front tires for a vehicle purchased from Wisslers 10 months ago and have only driven about 7000 miles. They charged $95 for the alignment whi More

by M. Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Wilson
Jul 11, 2019 -

M. Miller responded

Mr. Wissler, Thank you for taking time to review my comments. Most of your response, however, is not related to my concerns at all: 1- the need to purchase 2 new tires 10 months and 7000 miles after purchase of vehicle; 2-alignment not included as "complimentary" with purchase of tires (as has been our experience with other service centers when purchasing new tires); 3 - 5 hours to complete the job vs. the 1.5 that was quoted. I will respond to your comments, even though not related, because some of your statements are false. 5. Loaner was not offered - perhaps notes were made after the fact. Who would decline a loaner? The only thing that was offered was a ride home (see your point 6). 7. I am not sure why (perhaps your service rep failed to confirm my husband's phone number) but you called me, not my husband at 2:30 and just said car wasn’t finished - nothing about needing to reschedule. 9. You did not drive my husband back to pick up a completed vehicle - my dad did, after they picked up my daughter from camp. 10. What additional work was done that was not quoted? Inspection, new tires, and alignment were quoted and said to take 1.5 hours.

June 24, 2019

Online and far away Found the Jeep I wanted at Wissler, even though I live in New Hampshire. I had miles for American Airlines and could fly down for free, and my family More

by StephenS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Sheaffer
June 24, 2019

Great experience and customer service! Very happy with the purchase of my vehicle a few days ago and the overall experience! Dan Fry was very helpful, attentive, humorous, and personable. W More

by Mjp24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Hiestand, Dan Fry
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