Wiscasset Ford Inc.

First encounter Reasonably satisfied. Salesman buggered the threads on the license plate inserts. Had to return to service to correct. Was corrected at no charge. Reasonably satisfied. Salesman buggered the threads on the license plate inserts. Had to return to service to correct. Was corrected at no charge. Service people very apologetic and professional. More

Purchased new truck Friendly but would have liked more bargaining on price. Selection was limited for vehicle I was looking for. Overall the salesman was pleasant and exp Friendly but would have liked more bargaining on price. Selection was limited for vehicle I was looking for. Overall the salesman was pleasant and explained everything about the truck. More

I'm writing here for my review because somehow Ford screwed up the review I left for Wiscasset Ford as well as for my salesperson, Dave Warford. I left a great review but what got sent to him/them was screwed up the review I left for Wiscasset Ford as well as for my salesperson, Dave Warford. I left a great review but what got sent to him/them was an alert indicating I wasn't pleased which was grossly innaccurate! Although the process was different that I'm used to because of Covid-19, my salesman was fantastic and my experience was great. Dave heard what I was saying, brought 2 cars around that I'd asked to see but he knew they weren't quite right even before I did and after the 2nd try he realized that he had something on the lot that touched on all my requirements. He was so intune to what I needed and wanted that when I went to ask him about one more specific vehicle to look at, he'd already brought it around front, keys in it, ready to go. And it was the exact same truck that I was going to ask him about!! And it was the right truck in every way for both my needs and my husbands wish list too. Now THAT is a great salesman! It was perfect and we were out the door with a temp plate an hour or so later! The finance manager listened to what I said as well and got my payment where it needed to be. No hassles, no hidden costs. From the first contact with Kaitlyn to make the initial appt, to finish, it was seamless. I have never loved a vehicle more than this one in 35+ yrs of driving. Wiscasset Ford is top notch and I'd recommend them to anyone! Thank you guys!!! More

Like the no pressure atmosphere They had a broad selection of used SUV's and our salesman(Chris Porter) had no problem in letting us try out a number of them. We ended up with a grea They had a broad selection of used SUV's and our salesman(Chris Porter) had no problem in letting us try out a number of them. We ended up with a great 2017 Ford Explorer. Great selection of vehicles and a great salesman was a winning combination for us. We can't sing Chris' praises enough, knowledgeable, polite and ready to assist anyway he can. Overall good experience. More

Just One Issue The overall experience was good. Laura was very easy to work with. Tom was very good in the finance office, but I was a little turned off by the c The overall experience was good. Laura was very easy to work with. Tom was very good in the finance office, but I was a little turned off by the continual sales pitch to sell extended warranty, insurance, rustproofing, etc. The biggest surprise to me came as we were ready to drive away with the vehicle to find out that there was only a 1/4 tank of gas in it. I actually went back in and asked about it and was told that used vehicles only get a $10 fuel voucher. I think there was definitely enough profit margin in a $17000 used vehicle to have filled the gas tank. Totally ended the buying experience on a negative note and will be the one thing I remember in the future as I look for vehicles. More

I have nothing but good things to say about my experience at Wiscasset!i have bought two trucks here and they have gone out of there way to make me happy!david warford went above and beyond to get me what I at Wiscasset!i have bought two trucks here and they have gone out of there way to make me happy!david warford went above and beyond to get me what I want within three days he found what I asked for and three days later had it ready for me! I drove in answered three questions and I was out the door headed home!dealing with everyone one else there gave me the same treatment! And yes my third new truck will be purchased from David at Wiscasset ford! Thank you very much More

very happy Laura did a great job finding exactly what I wanted and needed. one of the best car buying experiences I have! thank you Wiscasset Ford! Laura did a great job finding exactly what I wanted and needed. one of the best car buying experiences I have! thank you Wiscasset Ford! More

Awesome sales staff I recently purchased an F-250 King Ranch. I had the pleasure of working with Laura Russell, I found her to be very knowledgeable and informative. I a I recently purchased an F-250 King Ranch. I had the pleasure of working with Laura Russell, I found her to be very knowledgeable and informative. I also had the pleasure of work with Andrew W. Both of these employees were awesome to work with. I will highly recommend the dealership to friends and family. This is my second King Ranch from Wiscasset Ford. More

Great dealership I bought a new Ford Escape and my salesman, Jeff Allen did a great job! I certainly would buy from him again! Painless and quick and professional.. I bought a new Ford Escape and my salesman, Jeff Allen did a great job! I certainly would buy from him again! Painless and quick and professional.. More

Very pleasant and they know what they are doing!! They made me feel very comfortable no pressure, showed me how to run everything on my new truck. They treat you with respect and lots of laughs!! Than They made me feel very comfortable no pressure, showed me how to run everything on my new truck. They treat you with respect and lots of laughs!! Thank you. More