Winter Chevrolet

Worst dealership I have ever encountered. I made a reservation for a vehicle and drove over 2 hours while having contact the entire time with the sales rep. I arrived and the car was in front ready to reservation for a vehicle and drove over 2 hours while having contact the entire time with the sales rep. I arrived and the car was in front ready to go for me. I was handed the keys and told to look it over before our test drive. Sales rep leaves while we get ready for a test drive and comes back to tell me "I'm sorry the car has been sold already!" This was all within the first 10 minutes of us being at the dealership. Sales manager didn't even have the face to come apologize or give an explanation. I gave them a full day to reach out and nothing, not a single apology or explanation from management. The sales rep even said "they" do this to people a lot and their systems were down so she didn't understand how this could have even happened. Horrible management and horrible customer service. If it wasn't for the kind sales woman I would have made this a much bigger deal for the 4 1/2 hour round trip of time wasted. More

To be honest I am completely unsatisfied. I brought my truck in because the transmission was up shifting and down shifting very hard. It was like the tranny was slipping. This has been happening ever sinc truck in because the transmission was up shifting and down shifting very hard. It was like the tranny was slipping. This has been happening ever since the got the truck with 6 miles. I called and asked about the situation and was told the truck was getting to know my driving habits and would stop within a couple thousand miles. The truck now has around 22,000 miles and is still doing the same. This truck is brand new and this shouldn't be happening. All other trucks I have driven are strong and smooth. So I made an appointment to bring it in at 12. While it was in I had an oil change. I was told it would take a few hours. So around 5:30 I get a call and was told they want to keep the truck until the morning to check the tranny while it was cold. Shouldn't it have been cold it's been there all day? I didn't want to argue I just wanted the problem to be fixed. I waited for a call the next day for an update and didn't receive anything so I was assuming they found the problem and was fixing it. So the following day I call around noon and ask if my truck was finished the guy says ya it looks like there finishing up the paper work and would be done in about 15 and was told I would be called to pick it up. 3 hours go by and nothing. So I call again and they say yes it's finished. I come in and ask what was the problem And was told nothing was found so they just reset the computer for the tranny and to drive the truck very lightly so it can learn my driving. I get in my truck and the guy says oh and you have no gas. I dropped off the truck with a quarter tank and it says I had 75 miles left. My truck had barely enough gas to get to the gas station. Right when I pull out the your lot the tranny slipped and shifted hard. I drove the truck home and haven't drove it since worried that it will break down and leave me stranded. I have brought the truck in for the same problem and about 3 different times for a recall I am in total disbelief. All my life I have had Silverado's and never this problem. My gut was telling me to buy a dodge, I should have went with my gut. I am completely unsatisfied with this truck and service. More

2019 Colorado My Dad has purchased 8 trucks since 1969 from Winter Chevrolet. I purchased my first truck in 2005 from Winter Chevrolet. Today we bought another truc My Dad has purchased 8 trucks since 1969 from Winter Chevrolet. I purchased my first truck in 2005 from Winter Chevrolet. Today we bought another truck from Winter. Our salesman was Melvin Thomas. He COULD NOT HAVE BEEN BETTER. I am so impressed. This is an honest to God review. I will need a new truck in the next year and absolutely refuse to give my business to anyone other than Melvin. I will honestly pay more if Melvin receives the benefit. No joke; Melvin is the best! More

Customer Service/Product Knowledge Working with Linda Grohman was a pleasure. Her customer service and knowledge made my vehicle purchase stress free. I would consider purchasing anot Working with Linda Grohman was a pleasure. Her customer service and knowledge made my vehicle purchase stress free. I would consider purchasing another vehicle at this dealership. More

Unskilled service techs to start! My 2003 yukon had the rear end rebuilt two years ago and is now being rebuit again. The absolute worst customer service ever. rear end rebuilt two years ago and is now being rebuit again. The absolute worst customer service ever. More

Friendly staff easy to deal with and they work with you I had a very good experience very nice dealership clean with a coffee machine that makes decent coffee lol had a very good experience very nice dealership clean with a coffee machine that makes decent coffee lol More

Excellent Customer Service I'm completely satisfied with the service I received, Linder went the extra mile by coordinating with my local Chevrolet Dealer by care of a minor I'm completely satisfied with the service I received, Linder went the extra mile by coordinating with my local Chevrolet Dealer by care of a minor issue with the new vehicle. More

Winter Chevrolet is the best auto dealership in the Bay Area My experience concerning my purchase of a 2019 Chevrolet Equinox, was one of the best customer service experience I have ever had. Internet Sales Man My experience concerning my purchase of a 2019 Chevrolet Equinox, was one of the best customer service experience I have ever had. Internet Sales Manager, Melinda Sanchez, made the entire purchase process easy. She assisted me in purchasing the best vehicle that suited my transportation needs and was within my price range. I would highly recommend Melinda to anyone who is in need of a vehicle and wants to work with someone who is honest and not out to make a buck. More

Bad deal-no help from dealer I bought a brand new corvette last year and had two torque tubes fail and now an engine fail. Been without the car for five weeks and the dealer has b I bought a brand new corvette last year and had two torque tubes fail and now an engine fail. Been without the car for five weeks and the dealer has been zero help in the repurchase process. I would expect that buying the flagship GM product would allow for more support at the local and manufacture level. I sure was wrong. I will be telling every person I meet not to but a car from Winter or GM. More

Truck Purchase I previously left a review when I was frustrated but my outlook has changed and I am now a happy customer! Thank you for being flexible and helping me I previously left a review when I was frustrated but my outlook has changed and I am now a happy customer! Thank you for being flexible and helping me pick a truck off the lot instead of continuing to wait for delivery of the one that was stuck in transit. Truck is awesome! Again thank you for making this all happen in just a few hours! More