Winslow BMW of Colorado Springs

I negotiated a price with Neill Erdossy for a new BMW X3M40i. After we agreed on a price, I told him to add the extended warranty to the price. I then gave Neill a deposit. After I got the paperwork I d X3M40i. After we agreed on a price, I told him to add the extended warranty to the price. I then gave Neill a deposit. After I got the paperwork I decided I did not need the extra warranty. Neill told me he would not do the deal without the warranty. I did not get a great price in the first place but wanted the car. Long story short, I walked away from the deal. Another dealer laughed on Neill’s short sightedness. He could not believe Winslow BMW was so petty. Turns out Neill saved me over $1,500. by being greedy. More

We recently decided to look and maybe purchase a new X7 BMW. After working with David our mind was made up! We are so Happy with our purchase. Excellent customer service and just an all around great place BMW. After working with David our mind was made up! We are so Happy with our purchase. Excellent customer service and just an all around great place to buy a new car. Kudos to Winslow More

Best dealership ive dealt with. If you want to buy a car here and have questions just talk to Jake. He knows everything about the cars and will help you with anything you want to know about any model. He is here and have questions just talk to Jake. He knows everything about the cars and will help you with anything you want to know about any model. He is the genius every dealership should have. Service dept is amazing as well. More

Overall, our experience at Winslow BMW was very good (4.5 stars). Grayson was exceptionally helpful, knowledgeable, and patient while we asked about the used car we were interested in buying. While we (4.5 stars). Grayson was exceptionally helpful, knowledgeable, and patient while we asked about the used car we were interested in buying. While we scrutinized the car inside and out, he kept far enough away that we could talk quietly without him hearing, but close enough that we could have him answer a question when needed. He found answers to all our questions, and if we return to Winslow for another car we’ll definitely go to him first. We had two frustrations– after agreeing on the car’s price (which we bought) and having all the paperwork readied, we discovered there was only one key fob. We were quite disappointed that Winslow offered no compensation but merely provided the contact information for someone who could cut a second key at cost. Second, while Grayson wore his mask correctly at all times (both inside the dealership and when we were outside), we were very surprised to see two of four salesmen not wearing masks while they held a meeting inside a glassed in office. Despite those two issues, we were very happy with our car-buying experience with Grayson and Winslow BMW. More

We purchased a 2016 used BMW X5 from Winslow about a year and a half ago and was happy with our purchase at the time. Yesterday while driving down the highway, they moon roof exploded with a gapping hole an and a half ago and was happy with our purchase at the time. Yesterday while driving down the highway, they moon roof exploded with a gapping hole and glass everywhere. I had my 20 month old in the car and I am currently pregnant. I scared me to death to think about if I did not have the cover on and the glass getting all over us. This def did not make me feel safe driving the car. I looked online and there are MANY websites that talk about how the X5 from year 2012 -2018 have had issues with the moon roof just randomly exploding. Took the car in to the dealership and of course right away they starting with the statements that it was a rock that did it. I have owned many cars throughout my life and have never had this issue. I called the sales manager, as I wanted to explain to him that I now do not feel safe in this car with soon to be two kids under two and would like to look at getting a different car. We went in, told them the cars we would like to test drive and drove them. We picked out one, now we were not looking for. A free car, but considering the circumstances and the safety problem, thought they would work with us. They came back with an offer on the car that was ess than Kelly Blue Book and sticker pice on the car they already knew was over priced according to TrueCar and said that was the best they could do. Then they said that the damage to the car could not be filed with the warranty with BMW and we had to file through our insurance company because they could NOT prove it was NOT a rock that did it. I was like if a rock can destroy your moon roofs like that then I def do not feel safe in them. Needless to say I walked out and I WILL NOT purchase a car with them. I am forced to drive a car that I feel is not safe that they verified. As soon as we are able to get out of the car, I will sell and go to Denver to purchase a car. I bought the BMW for safely for the family, especially the kids and that is now ruined for me. More

Exceeded our expectations from the first phone call to the follow-up appointment with the BMW Genius! We have NOTHING negative to say about this dealer and all staff. the follow-up appointment with the BMW Genius! We have NOTHING negative to say about this dealer and all staff. More

Jeremy was very professional and a great help in getting all the information we need to purchase the new X5 45e we wanted. The dealership was very quick in fixing a small flaw on the interior we found afte all the information we need to purchase the new X5 45e we wanted. The dealership was very quick in fixing a small flaw on the interior we found after the purchase. I'm very happy with my experience I had at this dealership. More

Awesome Experience. They will do whatever they can to help get you the car you want. Great customer service,great value. Amazing financing rates. Above and beyond what I expected. help get you the car you want. Great customer service,great value. Amazing financing rates. Above and beyond what I expected. More

We are from out of state and bought a car from Winslow BMW. David Hemphill was helpful and personable, Jake the BMW genius set up our accounts and worked with us to understand the car by phone, and Rache BMW. David Hemphill was helpful and personable, Jake the BMW genius set up our accounts and worked with us to understand the car by phone, and Rachel was incredibly helpful getting the paperwork to us in a timely manner. We couldn't be more pleased with the car and the service we received from the staff at Winslow BMW. More

Went there to get a new car. Processing was easy. Staffs were very friendly and professional. I’ll get my next car again in this place for sure! were very friendly and professional. I’ll get my next car again in this place for sure! More