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Southern Mazda Newport News
Newport News, VA
416 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 416 reviews
April 01, 2025
My 2022 CX-9 with less than 17,000 miles required a complete engine reassembly when it experienced a cylinder misfire. Multiple employees at Southern Mazda, specifically Ayden and Cleon, regularly refu complete engine reassembly when it experienced a cylinder misfire. Multiple employees at Southern Mazda, specifically Ayden and Cleon, regularly refused to return my calls and messages despite escalation to Mazda corporate. The dealership refused to provide a loaner that would accommodate our family while they had our vehicle for nearly 3 weeks. I would absolutely not recommend this dealership to anyone and further, due to the lack of support from Mazda corporate and confidence in the vehicle, I will never purchase another Mazda or recommend the brand to anyone. I am extremely disappointed in the customer service I received during this time, with the sole exception being the service technician, Logan, who worked on the vehicle. We are longtime Mazda customers and I am sad that our experience ended up the way it did. We will no longer purchase Mazdas. More
by Erica
Verified CustomerEmployees Worked With
Cleon, Ayden, Logan
March 28, 2025
Cierra and Sierra were both very pleasant and helpful. I would recommend them to my friends. I would recommend them to my friends. More
by suschef60
Employees Worked With
March 23, 2025
Very helpful and friendly staff and manager. Was in and out at my appt time. Was in and out at my appt time. More
by JUSTINELOKIE
March 22, 2025
Great service. I was taken care of from start to finish with absolutely no issues. I was taken care of from start to finish with absolutely no issues. More
by Lwilli
