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Southern Mazda Newport News

Newport News, VA

4.6
439 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 439 reviews

April 26, 2025

Good service ,please give out water for us when waiting on service to be done More

by ellamfields3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

The dealership his been more than helpful services have been excellent I may decide in the next month to purchase another vehicle from them if the price is right More

by DIVINEONE2008
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Scheduling and communication is awful. Work has been fine. Service mgrs have been spotty. Some good some not. More

by redwillow1998
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Not applicable
April 23, 2025

Service desk and crew have always been very helpful and courtesy while performing work on my vehicle. I especially like the video follow up showing the vehicle being worked on and showing the components a More

by kenhickman05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

I would refer this dealership to friends and family. The service is fast and outstanding! Great customer service! More

by pjessica57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon
April 20, 2025

Very professional well put together team who. Know they're are doing clean working areas. More

by OMARCURTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiera (Selena) Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

They did not honor our appointment. 2.5 hours later our car hadn’t been worked on! More

by lucypeak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judi Morrin
April 17, 2025

The service department was very helpful. The service lady at the counter (don't remember her name) was great, as well as the man Cleon. They both did a great job for us with state inspection More

by JARMBRESTER2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't deal with any of those people.
April 16, 2025

If ZERO was an option, that would be the rating for Mazda service. GHOST TOUCH is an issue that Mazda is aware of and yet they lied to me and told me that the infotainment system was being affected by the Bl More

by TEABAG75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judi Morton
April 16, 2025

Amazing! Entire team very helpful and accomodating! They got me in even without appt. Took care of my car in no time at all! Excellent customer service! More

by mailaspolicarpio
Recommend Dealer
Yes
Employees Worked With
Judi Morton
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