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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
188 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 188 reviews
January 16, 2025
I had an excellent experience with Banister. They have very knowledgeable staff, and technicians. They were very quick to get me, and my truck back on the road. They have very knowledgeable staff, and technicians. They were very quick to get me, and my truck back on the road. More
by duckybullock10
Verified Customer
January 15, 2025
Wesley is the “best” service manager ever! Always finding the right solutions for my car needs. Fantasia is the most valuable service representative with a winking attitude for customer servic Always finding the right solutions for my car needs. Fantasia is the most valuable service representative with a winking attitude for customer service and customer satisfaction. More
by Gdwagner44
Employees Worked With
Other Employees :
Fantasia
January 13, 2025
The service lady that handled my car service was very helpful, knowledgeable, and very polite helpful, knowledgeable, and very polite More
by Ohmegalove
January 10, 2025
Unacceptable services, I paid for work that wasn’t done. I am still having issues with my vehicle that have not been resolved even I paid for these services. My tire service light is still on even though I I am still having issues with my vehicle that have not been resolved even I paid for these services. My tire service light is still on even though I mentioned issues after my “service “ was “complete”. Truck sit a the shop for 3 months but received my truck incomplete More
by K Shuriah
Employees Worked With
January 09, 2025
Job done very well and very quickly and satisfied and on time when it was ready time when it was ready More
by 321956
Employees Worked With
January 04, 2025
I love it here! The service has always been prompt and my service advisor Ashley House is amazing. The service has always been prompt and my service advisor Ashley House is amazing. More
by charmaine.statonfuller
Employees Worked With
January 03, 2025
Terrible communication. Overpriced. They never called me for the work done on my vehicle. They only sent an estimate via text. I had to bring my car back within a week for t Overpriced. They never called me for the work done on my vehicle. They only sent an estimate via text. I had to bring my car back within a week for the same problem. They charged me for 4.5 hours of labor the first time and did the same work in less than 20 minutes when I came back with the same issue. More
by dp
Employees Worked With
None of these names
January 02, 2025
Banister is easy to work with and the communication is amazing. Thank you for being there amazing. Thank you for being there More
by Ragesdc
Employees Worked With
January 01, 2025
We receive awesome service from Ashley House our service writer at banister in Hampton Virginia writer at banister in Hampton Virginia More
by jolinfeller7
Employees Worked With
December 22, 2024
Great service and response time. Everyone was very polite and kind I will definitely recommend this service center. Everyone was very polite and kind I will definitely recommend this service center. More
by kip5050
