Winner Volkswagen
Dover, DE
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Excellent Service Your service crew did everything I requested in a very timely fashion. They answered all my questions and could not have been more helpful. Thank you! Your service crew did everything I requested in a very timely fashion. They answered all my questions and could not have been more helpful. Thank you!. More
esprit de corps I truly sense a feeling of pride, fellowship, and common loyalty shared by the members of the Winner team. This is why I drive 52 miles past Smith VW I truly sense a feeling of pride, fellowship, and common loyalty shared by the members of the Winner team. This is why I drive 52 miles past Smith VW to get my service work done. More
10/3/16 Service Carol was friendlyand thorough in inspecting my vehicle. She found a light bulb that was burnt out over the license plate. She explained that sometime Carol was friendlyand thorough in inspecting my vehicle. She found a light bulb that was burnt out over the license plate. She explained that sometime if tapped the light comes back on. She reminded me that my vehicle was due for 50,000 mile service and explained the type of service and the cost. She kept me advised of the progress of the work on my vehicle. She introduced me to the cashier and walker me out to my car. She made a point of making me aware of a slight step that could be a trip hazzard for an individual who was not paying attention to where they were walking. -- I am a senior citizen and due to arthritis I am somewhat unsteady on my feet. I appreciated Carol's concern and had no problem with safely getting out the door. More
Service Always friendly and taken care of in a professional manner. The dealership was recently remodeled; so it is very new, comfortable, and clean. Friend Always friendly and taken care of in a professional manner. The dealership was recently remodeled; so it is very new, comfortable, and clean. Friendly sales and service staff! More
Service 2011 Tiguan I love the excellent professional customer service every time I visit . Keep up the great work !! I will recommend this dealership to everyone I know I love the excellent professional customer service every time I visit . Keep up the great work !! I will recommend this dealership to everyone I know More
Absolutely stellar! I've only been to one other Subaru dealer for service, and that was where I purchased my vehicle in Salisbury, MD. This service experience was, by far I've only been to one other Subaru dealer for service, and that was where I purchased my vehicle in Salisbury, MD. This service experience was, by far, leaps and bounds ahead of the competition. The staff was friendly and informative. The showroom was clean as was the service area. Nice job Winner! More
New Tires We had an urgent need for new tires due to a flat and wear. The service center had stock of the tires we wanted, and at a price comparable to independ We had an urgent need for new tires due to a flat and wear. The service center had stock of the tires we wanted, and at a price comparable to independent tire stores. More
recall service The recall service was completed. Rear axle trailing arm relay installed. The tires were checked for tire pressure and wear. The brakes were also The recall service was completed. Rear axle trailing arm relay installed. The tires were checked for tire pressure and wear. The brakes were also checked. The battery was tested. Complimentary multi-point inspection completed. More
Came in for a recall Got an email from subaru about a recall on my 2016 outback. Winner got me right in the next day and got everything taken care of in abkut 30 min. Even Got an email from subaru about a recall on my 2016 outback. Winner got me right in the next day and got everything taken care of in abkut 30 min. Even got a free car wash! More
1st Service Great experience Brought my Outback in for it's first service. Car was ready on time. Was notified car was ready, car was cleaned on return. Great experience Brought my Outback in for it's first service. Car was ready on time. Was notified car was ready, car was cleaned on return. More