Winner Hyundai

Winner Hyundai Dreams Become Reality I had an excellent experience and await to do continued maintenance services to ensure the best vehicles performances and I await the completion of ad I had an excellent experience and await to do continued maintenance services to ensure the best vehicles performances and I await the completion of added vehicles details (put special feature license plate on GT Elantra). More

Great Service Very pleased with everyone and the services I received during my time at winner Hyundai. Mark Randall and sales manager were great. thank you very mu Very pleased with everyone and the services I received during my time at winner Hyundai. Mark Randall and sales manager were great. thank you very much david More

Brake service Had brakes replaced. Service manager Joe was very professional and accommodating!i had a lube special on October 11 where the brake condition was poin Had brakes replaced. Service manager Joe was very professional and accommodating!i had a lube special on October 11 where the brake condition was pointed out. I went to a competitor More

My Review The experience was a good one. Drove several vehicles. Test rides were fine. Really, no problems. It took a while but thats because we had to sett The experience was a good one. Drove several vehicles. Test rides were fine. Really, no problems. It took a while but thats because we had to settle on a price we could afford. Staff was friendly and easy to deal with. More

Easy to deal with. This was my 2ND car from sales rep and he made it easy to go through the steps to get a new car. I will go to him again in the future. This was my 2ND car from sales rep and he made it easy to go through the steps to get a new car. I will go to him again in the future. More

My third Elantra I have been coming to Winner Hyundai for over 15 years. I am very satisfied with the service and helpfulness of the employees I have dealt with. A I have been coming to Winner Hyundai for over 15 years. I am very satisfied with the service and helpfulness of the employees I have dealt with. A top shelf organization. More

Pleasent Dealings Great dealership and very personable salespersons. They respected my wishes and worked with me to get the deal that I was looking for, which made eve Great dealership and very personable salespersons. They respected my wishes and worked with me to get the deal that I was looking for, which made everyone happy. More

Surprisingly Poor Communication TLDR: When it comes to communication skills, this place must have taken lessons from Travis Bickle in Taxi Driver: communication was disjointed, awkwa TLDR: When it comes to communication skills, this place must have taken lessons from Travis Bickle in Taxi Driver: communication was disjointed, awkward, almost underhanded – simply lacking in every way It pains me to have to leave a bad review for a place, but Winner Hyundai deserves it. I contacted them to sell them my ’09 Genesis sedan; they looked it over, took it for a drive, and offered me a relatively fair price. I live in a city now and have no need for a car, so I was willing to sell to a dealer to avoid the headache typically involved with a private sale. Judging by this place’s reviews, I expected great communication from them about the whole process. Unfortunately, their communication with me and my Dad (who was handling delivery of the car to them, as well as retention of the “low-digit” license plate) was abysmal. Truly some of the worst communication I’ve experienced from any business… ever. They sent me incorrect sale paperwork (they sent me buyer docs – but I was selling, not buying). Not a huge deal, but it set the tone for this experience. They contradicted themselves: I dealt with sales manager Brian Ferrell primarily, who verbally told me that Winner would send a check for the full purchase price to my bank who held the title to my car. The difference between the loan balance and the purchase price (purch price exceeded loan balance by over $1k), Brian said, would be paid to me by my bank. But this isn’t what happened. Winner sent my bank a check for an amount just ~$10 in excess of the loan balance. The bank then immediately sent them a copy of my title per correspondence with my bank. An entire month later, after numerous emails to Brian (he promised to follow up with me each time – yet never did) and a few calls, I finally found out that Winner had received my car title. I promptly received a check for the difference after that call. But come on guys. I shouldn’t have to call you and/or email you every step of the way to get an update. I understand you’re busy; we all are. But keep me apprised of what’s going on and keep your word. You did neither. In addition to *contradictory* information, my Dad and I were given borderline *false* information by Joyce Thorpe, the finance manager. She told me that the fee I owed her to keep my former license plate in retention would be $55. But, per DMV code, the fee is actually $35. When my Dad called to inquire about the price discrepancy, he was curtly told “Okay, okay, just pay $35” by Joyce. I presume Joyce has dealt with tag retention in the past – even if not, considering it’s her job to get facts straight before spewing numbers out, I’d expect her to know what the retention fee is. Even if she didn’t, I would expect at least an apology for telling us to pay an inflated amount. There were several other instances of terrible communication – including trying to get me to agree to deduct $55 from the check I would be paid (for license plate retention) when we had made clear that’s not what we wanted to do. My Dad also requested he be phoned by the dealership when they had put the license plate in retention… and he never was. He had to go in person to the DMV and check himself. I loved my Hyundai and really wanted to recommend Winner to friends and family in the area looking to buy one. But Winner doesn’t deserve our business. Everything was resolved in the end, but it was a major headache dealing with them. I highly recommend people instead drive further up the state and visit Porter Hyundai (I’m not affiliated – just a happy customer with them). Had my Genesis serviced there several times and was always impressed by their cordiality; in addition, they change oil for a lower price than this place. Winner seems like it might have the makings of a good dealership, but my experience was annoying. More

Great Experience!! I received an amazing car at at great price! I didn't feel pressured into purchasing things I didn't feel I needed or wanted. Tyler took the time to a I received an amazing car at at great price! I didn't feel pressured into purchasing things I didn't feel I needed or wanted. Tyler took the time to answer all my questions .. Brian F went over my lease financing in great detail. Great experience! Thank you Winner!! More

Great buying experiance Our sales team of Angel Ventura and Sales Manger Brian Milburn were very helpful and familiar with the vehicles I was interested in. Made the buying e Our sales team of Angel Ventura and Sales Manger Brian Milburn were very helpful and familiar with the vehicles I was interested in. Made the buying experience very easy. They were a great team. More