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Winner Ford of Cherry Hill - Service Center

Cherry Hill, NJ

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11 Reviews

11 Reviews of Winner Ford of Cherry Hill - Service Center

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January 31, 2023

After an experience with another local dealer that left me feeling ignored I decided to give Winner Ford a shot. The person that set up the appointment over the phone was great and left me feeling confiden More

by travis.meisky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Noverati
August 17, 2021

Terrible service department! Damaged my car windshield while doing an oil change. The car is only a year old and was in great condition. "Service manager" refused to fix the damage and told me to call my More

by LV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager, Matt S. (service advisor)
April 15, 2021

This dealership has a negligent service department. They did not repair my brakes properly and gave me back my vehicle and again had the brake issue. Safety hazard to say the least. More

by sauter27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt in Service
July 15, 2020

Sage was a really great salesman! He answered all of our questions and was very knowledgeable about the vehicle we were looking at!! Great Job!!! More

by Bic712
Recommend Dealer
Yes
Employees Worked With
Branden Wright, Sage Brown
Jul 15, 2020 -

Winner Ford of Cherry Hill responded

Thanks for the awesome review! We are so grateful that Sage was able to give you an awesome experience!

December 12, 2019

Thank you to the Manager and staff of the Collision Shop for their Workmanship, courtesy, and timely work. Allstate is my insurance company. Mrs DiPlacido More

by K.diplacido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Jason DiDonato and Staff of Auto Collision shop
Dec 13, 2019 -

Winner Ford of Cherry Hill responded

Thanks for the great review!

October 17, 2018

Great Service Worked with Paul while getting my car serviced and he was great to work with. He was very knowledgeable on everything I needed. I will use him again i More

by BL43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chatzidakis
October 03, 2018

Car transaction Paul was beyond helpful. He helped us get a new insurance policy as well as ensuring we left happy and content. He really is a great employee and made More

by Jag716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chatzidakis
November 15, 2017

Nov 15,2017 We had been car shopping for a couple of days and had multiple experiences with different sales reps throughout different brands and dealerships. The More

by Nazia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Polimeni , Emilio Gonzalez
June 28, 2017

Sales&service Great service Matthew Snyder could not be nicer or more professional. Took my truck right into shop and addressed all my questions and concerns. I hav More

by Wild Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Barone
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2016

Warning; heater core replacement went in for a heater core replacement on a 2010 F150 at a cost of 1100. Next day after receiving vehicle back, heater on driver side was malfunctionin More

by peida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
spencer Fowler
Jan 03, 2017 -

Winner Ford of Cherry Hill responded

11-11-16 the Customer arrived at Winner Ford for Customer requested repair/replacement of a heater core on his commercial Ford F150, 158,751 mile. The Customer singed, acknowledged and confirmed he understood a high mileage vehicle may have additional parts and or repairs needed camouflaged by the required/requested repair. Repair was completed and operation of heater was confirmed by the Technician and Shop Foreman. We have reviewed previous heater core repairs confirming no blend door motor repairs required at time of heater core replacement. A Blend Door Motor replacement is a more common repair vs. heater core replacement. The Customer was very specific on his repair request. Replace the Heater Core do nothing else. Service advisor asked him if he wanted Winner to confirm diagnose on the requested repair. Customer declined. Customer contacted Winner with in a few days stating heat on drivers side is not warm. He returned to Winner on 11-15-16 and it was determined a Blend Door Motor needed replacement. Service Manger offered a discount of $300.00 on the labor and the Customer approved the repair. Should the Customer want to further discuss he may contact me at 856 427 2762. Don Slipp VP/GM.

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