Winner Ford of Cherry Hill

Only concerned of their profit I purchased new ford escape, blue book value was 26,000 they raise up the price 4,000 to then give a $4000 discount. Not sure if that is just the deal I purchased new ford escape, blue book value was 26,000 they raise up the price 4,000 to then give a $4000 discount. Not sure if that is just the dealership practice but initially it was a great experience and didnt think to look up the blue book value. I traded in my 2014 escape and only got 350 when I should've just kept it. I tried to but once the paperwork was signed there was no help. I put a winch on my 2014 and attempted to get their mechanics to remove it and place on my new ford but was told by Lavern the mechanics may charge me. I then mentioned how the 4000 discount wasnt really a discount in an email to all of the salespeople involved and as the winch wasnt original for my trade in, putting it on my new car shouldn't be too much to ask. They continued to stall and say someone would get back to me until it was gone. Also, upon signing paperwork I was told about VIP by Doug and after finishing I was told how I could come for free oil changes and fix flats but after calling their mechanics i was informed i wasnt actually signed up for VIP. I requested if i could be added for free with all the bad experiences I was receiving but was not given any response or reply moving forward. Initially it was a good experience, I would just remind anyone doing business remember everything about your trade in, as well as reading your paperwork thoroughly. It's my fault that I expected the employees to actually have the same enthusiasm and concern after the deal they had prior. Hard lesson reminded to me as these things I already knew but the cool environment had me drop my guard. More

Delightful and unexpectedly, just a WONDERFUL EXPERIENCE I've been praying that I could get my husband to follow my lead when it comes to car buying, trading, financing, etc. I'm truly a lady who loves my ca I've been praying that I could get my husband to follow my lead when it comes to car buying, trading, financing, etc. I'm truly a lady who loves my cars and I only build long term dealer relationships; however, my hubby's situation is quite new for him and he's a bit old school so I have to grab him by the collar at times to get him up to speed. Well, at first I went online and just googled for info, according to his specific needs, but Winner Ford was the winner and they were our very first onsite stop. To my SURPRISE, the staff and setting couldn't have been better for what I needed to have my husband's trust. God was with us all! Truly a Blessing and sorry I can't remember the names of others that took the time to just come over to say hello but Branden and Doug were miracle workers with our selection and deal package. Kindness and understanding goes a long way and can build a path for future investments. The coffee was delicious too! Thank you Branden and Doug and the entire Winner Ford Family. You gave our incoming New Year a great start! Happy New Year! More

No pressure, relaxed experience It was a great experience, we love the Edge we purchased. There was no pressure, and it was a relaxed atmosphere. Everyone was very nice too It was a great experience, we love the Edge we purchased. There was no pressure, and it was a relaxed atmosphere. Everyone was very nice too More

Wonderful Experience Rich was a pleasure to deal with- extremely attentive, courteous, patient and helpful! There was not one negative thing that we could say about our ex Rich was a pleasure to deal with- extremely attentive, courteous, patient and helpful! There was not one negative thing that we could say about our experience purchasing a car with him. We had gone to other dealerships prior to coming to Winner, but our experience here far surpassed any other that we had anywhere else. Would highly recommend both Rich and Winner Ford! More

Hospitality at its Greatest My husband and I have purchased several Ford vehicles from Winner Ford and have always received great service; so when we needed new vehicle, there wa My husband and I have purchased several Ford vehicles from Winner Ford and have always received great service; so when we needed new vehicle, there was no question where we would go. From the point we hit the door, Branden Wright stepped forward and welcomed us and stayed with us from the beginning to the end informing us of every step needed to ensure our purchase. Branden was genuinely kind and respectful which is very rare these days. From all the Winner Employees who passed by, fro the finance staff, service staff, owner, everyone was hospitable. From my husband and I, we wish Branden and the staff I blessed and safe holiday! More

Great Dealership Buying my used car was actually a pleasure. The transaction was made smooth and very easy. Our salesman Paul Chatzidakis was very helpful and a pleasu Buying my used car was actually a pleasure. The transaction was made smooth and very easy. Our salesman Paul Chatzidakis was very helpful and a pleasure to deal with. He made himself available after the sale and was very helpful. I would definatly recommend him and the dealership. More

Best car dealership experience yet This is my third vehicle purchase from Winner Ford in about 12 years. Going in with a level of confidence is great but the most important deal is the This is my third vehicle purchase from Winner Ford in about 12 years. Going in with a level of confidence is great but the most important deal is the one that I’m doing right now. It was good to see Laverne Ford was now with management, an appropriate place I knew, having dealt with him in the past. He introduced me to Branden Wright, a nice energetic but not pushy sales representative. We discussed my intent and all went well from there. This was my best experience to date, proving to me Winner Ford is a place where service is still exists. First time buyer or seasoned shopper, I would recommend Winner Ford to anyone! More

No nonsense dealership. Very satisfied with winner Ford. 3rd vehicle purchased from this location.. the salesperson Branden Wright was knowledgeable and very easy to deal w Very satisfied with winner Ford. 3rd vehicle purchased from this location.. the salesperson Branden Wright was knowledgeable and very easy to deal with. We had confidence this was the right decision. More

Great experience! Winner Ford did a great job and they truly are a Winner in my eyes! From the internet pre-sales process all the way through the deal, they were helpf Winner Ford did a great job and they truly are a Winner in my eyes! From the internet pre-sales process all the way through the deal, they were helpful, friendly and knowledgeable. Eric Medina, Jeremy Robertson, Vern Ford, Joe Morin, and Ken Witman were all great. Jeremy and Vern made sure we were comfortable and had anything we wanted. Joe Morin worked his magic on my trade-in to get me the most value. Ken Witman worked the numbers many different ways to see what was best for me. He explained al options and was very thorough. Overall it was great experience. I will be going back to Winner for my next car. More

The Penultimate in a Customer Experience Buying a car is always stressful ... but Branden Wright went above and beyond to make a return customer happy and take delivery of a new Ford Edge ST Buying a car is always stressful ... but Branden Wright went above and beyond to make a return customer happy and take delivery of a new Ford Edge ST in a matter of 8 hours. After calling the dealership to inquire about a particular vehicle Branden was on top of matters to help grease the skids and make the deal happen. I was unable to travel the 80 miles to take the test drive and get paperwork done ... so instead, he gassed the vehicle up and drove to my house (90 minutes later) and picked me up. It was the longest (and best) test drive in history, I'm guessing. In the return hour and a half ride back to the dealership, I learned everything (from him) about the vehicle and really got a feel for the power and capabilities of the Edge ST. Within 70 minutes of returning, all my paperwork was done (thanks Doug for your thoroughness) and I was on my way home, happy as can be in the new car. Even though Branden has only been in the business for a few months, he understands that customer service is #1 and his actions today has created a referral source for life. I hope he continues to excel and learn the craft, as I'm sure he will be a "Winner @ Winner Ford" for sure. More