Winn Volkswagen Woodland Hills
Woodland Hills, CA
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Kenny is a superstar. Knowledgeable, relatable, professional. From beginning to end he was amazing. Definitely would recommend him to others looking to buy or lease a VW. professional. From beginning to end he was amazing. Definitely would recommend him to others looking to buy or lease a VW. More
Jamie and Nicole were very friendly and helpful, actually took an interest in us the customer Ash was also customer focused very fair and honest took an interest in us the customer Ash was also customer focused very fair and honest More
My first service experience with Winn couldn't have been easier and was totally hassle free. I was able to make an appointment within a reasonable time frame, I was signed in and on my way within just a fe easier and was totally hassle free. I was able to make an appointment within a reasonable time frame, I was signed in and on my way within just a few minutes and the job was done well within the promised time line (I had 10k service, key fob battery replacement and a warranty service action performed). When I came back to pick up my car I was pleasantly surprised to find it washed and vacuumed. Jade Singhakul was a terrific customer service representative for your dealership. I will most certainly be back! More
Brought my 2015 Jetta in for 180,000 mile service. Service Advisor Jade Singhakul, as always, handled the check-in process professionally and explained everything I needed to know. Later in the day, h Service Advisor Jade Singhakul, as always, handled the check-in process professionally and explained everything I needed to know. Later in the day, he called me to tell me I needed a new brake caliper but that he would need to order the item. No problem, since I want only authentic VW parts. I used their free shuttle service to drop me off at my workplace in the morning. That's great. However, they no longer offer a pickup service. Oh, well, someone from work can take me back to get the car. I like that they always email me a video showing their inspection of the vehicle. This time, however, I was surprised that they did not show the underneath of the vehicle, so I don't know if they checked for leaky shocks or any other issues under the vehicle. Finally, I like that they wash the car before returning it to me. More
Every point of contact was pleasant and friendly. Nicole was fantastic and so was the management and finance team. There were a few hiccups as I received the first ID4, and so I waited a bit, but they were was fantastic and so was the management and finance team. There were a few hiccups as I received the first ID4, and so I waited a bit, but they were open and communicated well throughout. Big fan of Winn! More
Donia and Nicole made for an exceptional experience. Donia's knowledge of the vehicle was impressive. The Golf was a perfect fit for us and the price was right! Donia's knowledge of the vehicle was impressive. The Golf was a perfect fit for us and the price was right! More
Excellent experience, amazing vehicle, Nicole is outstanding! The whole experience was amazing. They are very professional and attentions to details. I definitely will consider to come back again outstanding! The whole experience was amazing. They are very professional and attentions to details. I definitely will consider to come back again ! More
Jay is great at communicating what is going on with the car and I love the video provided by the service department give an overall review of the car car and I love the video provided by the service department give an overall review of the car More