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Windy Chevrolet - Service Center

Ellensburg, WA

4.1
143 Reviews

143 Reviews of Windy Chevrolet - Service Center

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September 14, 2023

Excellent experience. Not pushy and always willing to go the extra mile to take care of my vehicle. More

by twiggsmatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Easy to make an appointment with a courteous employee. They did the work asked timely and cheerfully. Did a 50 point check on the vehicle as well. We will return with our business. More

by forthebirds_easton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
September 02, 2023

Barney communicated well where they were with my car evaluation during the appointment. Chris, who drove me home, was friendly and fun. When he delivered my car back to my home, he was professional. More

by BADBETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barney and Chris
September 01, 2023

Bryan Swanson has always taken great care of us and our cars. We trust him and would recommend him and Windy Chevy wholly to anyone! With or without GM vehicles! More

by JOHNBEATY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Swanson
August 25, 2023

Great services , always there to help you out ! !! What else can I say. Come check them out. More

by --'z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRET MCDONALD
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Always great customer service and helpful staff. I have always had a pleasant experience each service I schedule for my car. Thank you. More

by KASSIDY Daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barney
August 21, 2023

This dealership seems to be the last resort for breakdowns along I-90. They were able to help me get my truck back on the road after 3 days even though they were busy with appointments and don't ha More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
August 20, 2023

Service is always great! Knowledgeable advisor that keeps you informed. Ready when promised with no surprises More

by Carol A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 15, 2023

Great dealership. I was enroute on a long trip when my truck developed a problem. They were able to diagnose the problem, order parts and when parts arrived get me b More

by jbdombroski6
Recommend Dealer
Yes
Employees Worked With
Service department
August 12, 2023

It took OVER an hour for an oil change AND it was almost $100!!! I almost threw my back out when I got in my truck, when I FINALLY got to leave, because they moved my seat all the way to the floor & it was More

by SATITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t deal with sales or mgt
Aug 14, 2023 -

Windy Chevrolet responded

It is our upmost importance to make sure we give the best in service and quality experience to all of our customers. Our service team is instructed and trains to ensure that we inform each and every customer of cost of services and repairs before we start any of those services agreed to by the customer. My apologies for your seat being moved due to a technician needing to move your vehicle to the service center to perform the oil change. I guarantee our team did not joy ride or any such activity with your vehicle. If you were not given that information before we started your services, please contact me directly and it would be my pleasure to assist in a solution that I can keep your future business and opportunities with Windy Chevy. Thank you Ron Stratton V.P. of Operations Henning Automotive Holdings 509-925-1200

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