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Windy Chevrolet - Service Center

Ellensburg, WA

4.1
168 Reviews

168 Reviews of Windy Chevrolet - Service Center

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October 24, 2024

I’ve bought 3 cars from them over the years -2 Suburbans and a Tahoe. Also had service and recall work done there. Lately ,there seems to be a scheduling problem. I was told lack of employees (techs) and e More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Boner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Windy Chevrolet responded

Rose, we apologize for the inconvenience of your time. We have increased our tech staff and scheduling procedures to better facilitate our customers. Please come visit our new Service manager and process.

October 15, 2024

Windy takes care of us for new purchases and for our service needs. We like Windy More

by tonymcquary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Much better customer service than at Harvest Chevrolet in Yakima. Than you so much. Much appreciated. More

by WANE6961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

They are professional with excellent communication. Prices reasonable. Fixed an additional problem with UConnect we hadn't mentioned, gratis. More

by j.takaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
October 11, 2024

Had an oil line burst. Windy Chevrolet squeezed me into their work schedule and got me on my way. They did an outstanding job and kept me well informed about the repair. More

by MALIDORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 10, 2024

Windy takes great care of us on our vehicle purchases and when we need to get them serviced. More

by tonymcquary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Not impressed with Windy Chevrolet anymore. I've bought 3 vehicles there and I won't make that mistake again. Typical, tell you what you want to hear to make a sale and then won't honor what th More

by TOPKNOTCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Stratton
2.0
This rating includes all reviews, with more weight given to recent reviews.
BRET MCDONALD
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Windy Chevrolet responded

Windy Chevy takes pride in giving the best in customer experience, I'm not sure of the situation since there is no name connected to this review but it is important to me and our dealership group to provide the best in service. It would be my pleasure to speak with you to see what the situation is and find a positive resolve for you and to make sure to show you that our customers and customer service matters. Please feel free to contact me directly at the dealership. Ron Stratton 509-925-1200

October 03, 2024

Was very satisfied with the way I was treated with the costumer service desk very professional and the mechanic did a great job More

by GERRITDEMAN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stratton
1.0
This rating includes all reviews, with more weight given to recent reviews.
BRET MCDONALD
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Perkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arron Kiessel
Oct 03, 2024 -

Windy Chevrolet responded

Thank you for choosing Windy Chevy for your service needs. We look forward to your next visit and thank you for allowing us to make sure your auto needs are met. We look forward to providing you with the best service. Thank you Ron Stratton

September 30, 2024

They explained everything they needed to do on my car and why it was needed. They were very polite. More

by lyon125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember any names .
Oct 03, 2024 -

Windy Chevrolet responded

Thank you for your business and Windy Chevy is here for all your automotive needs. We appreciate the kind words and look forward to your next visit.

September 25, 2024

Was very pleasant didn't take long. I'm happy I bought my at windy More

by bevhutch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Boner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Windy Chevrolet responded

Windy Chevy appreciates your business and glad we met your expectations. We look forward to seeing you again and thank you for the kind words. Have a great day!! Ron Stratton V.P. of Operations

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