Windy Chevrolet - Service Center

The staff is very friendly and helpful I took my car in for an oil change and was informed along the way and helped ! for an oil change and was informed along the way and helped ! More

Customer service has decline significantly in the last two years. Condesending service reps that didn't complete tasked asked for. two years. Condesending service reps that didn't complete tasked asked for. More

Worked hard to help solve my automotive problem. I appreciated that. It did take a long time though. I appreciated that. It did take a long time though. More

Quoted us about 3 hours for work done on my car, but took six hours to complete six hours to complete More

Service department quickly diagnosed my problem with the TPMS, had the needed sensors in stock, and replaced the sensors in a timely manner. TPMS, had the needed sensors in stock, and replaced the sensors in a timely manner. More

Worst service department in the state. My new car was running great, I took it in for routine maintenance at 22,500 miles and it died 3 miles from the dealership. I had to tow it back at m My new car was running great, I took it in for routine maintenance at 22,500 miles and it died 3 miles from the dealership. I had to tow it back at my expense. The service manager avoided taking responsibility and did nothing to make right the problem the caused. Nightmare! More

Lily was speedy and courteous with the answers needed. Car was returned clean and was pleased with the shuttle service provided Car was returned clean and was pleased with the shuttle service provided More

I brought my 2020 Blazer in for a routine 40K-mile maintenance and brake replacement. The only issue with my vehicle was one faulty TPMS sensor. After receiving my vehicle back, I found that all of th maintenance and brake replacement. The only issue with my vehicle was one faulty TPMS sensor. After receiving my vehicle back, I found that all of the sensors were now malfunctioning. The mechanics informed me that they couldn’t reprogram the other three sensors without replacing the faulty one, at an additional cost of $190. I know that TPMS sensors often fail, and it is not necessary to replace all of them to restore functionality. This experience feels deceptive and unfair. More

Aaron was very informative about my cars needs. I learned that the new cars really require a conscientious owner. I live in the woods and drive up a half mile of dirt road to reach my home. M I learned that the new cars really require a conscientious owner. I live in the woods and drive up a half mile of dirt road to reach my home. My poor Denali deserves better - if I wash it it is filthy after one trip to town. I know what the outside of a dirty car looks like but I knew nothing about air filters, tranny and differential fluids needing to be cleaner than mine were! I made a fool of myself on Monday December 23, 2024 in the Windy Chevrolet showroom I blamed my salesman (who no longer works there) for not informing me about the maintenance costs etc. Problem is he probably did. I have A.D.H.D. and my impulse control is a sad joke. OK, enough about me. Aaron in servicing was very kind to me. He did not laugh at me. He did not make me feel stupid as I was crying a lot, but I was really cold because I walked from the bi Mart and my mom died last January and I am still mourning and I just moved to the woods from Seattle . I’ve had a cabin in Cle Elum for 30 years living here is a whole different ball game HUGE adjustment. At this time, I would like to extend an apology to the gentleman inside the Windy Chevrolet dealership for my immaturity. They have gorgeous cars available to buy absolute stunning vehicles. The gal in the service department is a sweetheart too. If Aaron had not been so calming, kind and INTELLIGENT and understanding that I needed to learn about my car I don’t know what I would have done. Ok fresh start Happy New Year to everyone at the super cool Windy Chevrolet in beautiful Ellensburg Washington. Sincerely and thank you kindly Nancy Doyle More