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Windy Chevrolet - Service Center

Ellensburg, WA

4.1
168 Reviews

168 Reviews of Windy Chevrolet - Service Center

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July 18, 2023

The best dealership I have came across in all my time always courteous, fast response. Great service. More

by elbobackhoe1980.bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian and Barney, Aaron and Brent
May 29, 2023

Sent me out the door with an estimate that did not list a price for the simple repair that was needed, which under State law requires that they not charge more than $100. When I came back, the bill was for o More

by Andre3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Davis
July 18, 2022

I came in to this place asking for a spare key and a key fob that would communicate with my vehicle. (My vehicle had come with a key fob but it wouldn't communicate with it.) Zach, Barnie, and McKenzie help More

by gamdrocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKenzie, Barnie Utter, Zack Davis
May 27, 2021

My experience @ Windy was amazing. Everyone was very friendly & welcoming. Bryan went out of his way to answer my many questions...thank you for helping me decide my plan of action More

by Bjschumacher4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Swanson
April 20, 2020

Great service and customer interaction I’m only going to go here not university auto even though I have a new gmc thank you Sharon More

by SHARYNMAUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember who, Michael McElvaney, Collin Opheim, Arlin Leonard, Zack Davis, Martin Kelley, Tim Vaughn, Jeff Mccully
Apr 20, 2020 -

Windy Chevrolet responded

Hi Sharon! Thank you so much for the 5 Star Review! We all try to do the best we can for our customers, and we appreciate you! Anything we can do for you in the future, please don't hesitate to ask! Thanks Again!....Michael

March 23, 2020

Great service The crew fit me in, when there was an error on my scheduled appointment. They also found a problem in my air filtration system. It was reasonable pr More

by dingach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Vaughn
Mar 23, 2020 -

Windy Chevrolet responded

Hello! Sorry if there was some confusion on your appointment, but please to hear Tim got you in and your issues resolved. We always strive to help our customers anyway we can and sincerely appreciate your business! Thanks again!...........Michael

March 23, 2020

Very pleased with the expierence! The store was organized, clean and everyone seemed to go out of their way for me. The service writers were courteous, however my LOF went about 30 min More

by DMAKI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Murdock, Michael McElvaney, Tim Vaughn
Mar 23, 2020 -

Windy Chevrolet responded

Hello Dan, We appreciate your business and the favorable review. We always like to hear back from our customers and value their feedback. I think the oil change took a little longer than usual due to the fact you also had the air and cabin filters changed while you were here. In any event we'll get you in and out quickly on your next visit. Thanks again and looking forward to helping with all you service and maintenance needs! Michael

Mar 23, 2020 -

DMAKI0 responded

Thanks Michael! I will return!

Mar 23, 2020 -

Windy Chevrolet responded

Perfect! Looking forward to seeing you again!

March 21, 2020

Sales and staff friendly and courteous, but was quoted a price for the repair tha I was told was needed then, I dont know what it means to Windy Chev, but I ended up paying almost $100 more than I was quote More

by C.STOCKTON8388
Recommend Dealer
No
Employees Worked With
Michael McElvaney, Zack Davis
Mar 24, 2020 -

Windy Chevrolet responded

Hello Connie, I've tried to call you but you've not returned my calls?? I'm very confused about your review? Perhaps you forgot that after we replaced your tie rod ends we found your Malibu needed a alignment. Without the alignment your tires would wear unevenly and prematurely. The alignment was recommended and would have been beyond and extra to your quote. Not only did you authorize the extra work, and thus the extra expense, but we found you a discount and saved you money! What should have been $111 dollars was only $50 after the discount coupon we used for you. I'm sorry you feel you may not return here. I know your service advisor did everything possible to help you. If you have any questions, please return my call. Best wishes.........Michael

March 21, 2020

Efficient, helpful and courtious I have had this pickup for 16 months. I bought a service package with the pickup. Windy Chev does all the routine maintenance. They have always bee More

by rpatrick831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McElvaney, Tim Vaughn
Mar 23, 2020 -

Windy Chevrolet responded

Hello Patrick! Thanks for the 5 Star review! We appreciate your business and are always here for you. It's funny about your comment on the features of your new truck. I drive a 2018 Silverado 1500 and even though I have had it for 18 months I keep finding more cool features and options I didn't even know it had!!! Great trucks! Once again thanks for your business!..........Michael

March 06, 2020

Oil change & inspection Your service was awesome. Service advisors know what is going on. Did not have to wait at all and got me right in. I even was one who received a free More

by minkman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McElvaney, Zack Davis, Martin Kelley, Tim Vaughn
Mar 06, 2020 -

Windy Chevrolet responded

Hi minkman1. I'm really happy you got in our special promotion! We're glad to help you under in circumstances so please keep coming back! We appreciate your business!!.........Michael

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