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Windy Chevrolet - Service Center

Ellensburg, WA

4.1
168 Reviews

168 Reviews of Windy Chevrolet - Service Center

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August 24, 2023

Always great customer service and helpful staff. I have always had a pleasant experience each service I schedule for my car. Thank you. More

by KASSIDY Daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barney
August 21, 2023

This dealership seems to be the last resort for breakdowns along I-90. They were able to help me get my truck back on the road after 3 days even though they were busy with appointments and don't ha More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
August 20, 2023

Service is always great! Knowledgeable advisor that keeps you informed. Ready when promised with no surprises More

by Carol A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 15, 2023

Great dealership. I was enroute on a long trip when my truck developed a problem. They were able to diagnose the problem, order parts and when parts arrived get me b More

by jbdombroski6
Recommend Dealer
Yes
Employees Worked With
Service department
August 12, 2023

It took OVER an hour for an oil change AND it was almost $100!!! I almost threw my back out when I got in my truck, when I FINALLY got to leave, because they moved my seat all the way to the floor & it was More

by SATITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t deal with sales or mgt
Aug 14, 2023 -

Windy Chevrolet responded

It is our upmost importance to make sure we give the best in service and quality experience to all of our customers. Our service team is instructed and trains to ensure that we inform each and every customer of cost of services and repairs before we start any of those services agreed to by the customer. My apologies for your seat being moved due to a technician needing to move your vehicle to the service center to perform the oil change. I guarantee our team did not joy ride or any such activity with your vehicle. If you were not given that information before we started your services, please contact me directly and it would be my pleasure to assist in a solution that I can keep your future business and opportunities with Windy Chevy. Thank you Ron Stratton V.P. of Operations Henning Automotive Holdings 509-925-1200

August 06, 2023

They are very friendly, communicate well and made it very easy to complete a few warranty jobs on my Tahoe. More

by barbieb71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barney in the service department
August 04, 2023

My car broke down and I needed to get home to Oak Harbor. I could not have broken down at a nicer, friendlier, and more than helpful dealership!!! I can’t thank them enough for getting me back on the road More

by Polly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Swanson. Five Stars
August 03, 2023

They take good care of my car whenever I need legit dealer maintenance. Always friendly. And honest about the time required. Happy customer here! More

by talks.too.much77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barney Utter
August 02, 2023

Made an appointment. But they never followed with phone call on results. Guy we worked with left early. After 5* hours unable to diagnose. Went to Yakima 2 days later More

by sunshine85358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some one in service
August 02, 2023

Mario was a 5 star service person. As for the parts department who mis ordered my parts and didn’t check them in correctly twiceand turned a couple day job into 3 weeks I give a 0. Th More

by DPEDERSENJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario in service. 5 stars
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