Windy Chevrolet
Ellensburg, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I’m very disappointed. I bought a 2018 Silverado LTZ, Duramax diesel and then a 2020 Equinox LT2. I went to order another vehicle in October 2021 and was put on a waiting l I bought a 2018 Silverado LTZ, Duramax diesel and then a 2020 Equinox LT2. I went to order another vehicle in October 2021 and was put on a waiting list for an allocation. I received an allocation January 27 2022. I ordered a 2022 Tahoe, high country, Duramax diesel, retractable steps, sun roof in Auburn metallic(air ride was not available during this allocation). On April 7, 2022 I received a phone call from Windy Chevrolet saying that I no longer have my allocation and I have lost the vehicle that I ordered. This was due to a recent sale of the dealership from what I was told. I was then told I could re-order the vehicle but at an additional cost of $10,000 over MSRP based on what the new owner wanted it priced at. I felt like I was being blackmailed. I had an issue with the dealership in 2019 with my truck but never thought I would get burned like this when ordering another new vehicle. If it weren't for people like Ron, Aaron, and Zach i would have never bought the second vehicle here or ordered a third. At $78,000 and adding to the MSRP put me up to around $88,000 along with tax, dealer prep and fees I would be over $100,000. I found two other Tahoe’s with almost the same build, just different colors at MSRP and did not buy one staying loyal to my dealership and waiting for my allocation to order mine. This was a real slap in the face and made me feel like I was being put over a barrel if I was going to buy a new Tahoe from Windy Chevrolet and take an additional hit of $10,000 to remain a member of the GM family. Now I will have to look for a new dealership OR possibly change brands to not be treated this way again. I never thought the dealership would go back on their agreement after waiting 6 months and not honor what was ordered and throw a client out like last year‘s trash after being a GM customer for over 20 years. More
My experience @ Windy was amazing. Everyone was very friendly & welcoming. Bryan went out of his way to answer my many questions...thank you for helping me decide my plan of action friendly & welcoming. Bryan went out of his way to answer my many questions...thank you for helping me decide my plan of action More
You have to go buy a car from this place! I just got a Volkswagen Jetta tdi from them! Dustin was my sales guy and he was super amazing! Ron Stratton is the general manager and he was super amazing! It wa Volkswagen Jetta tdi from them! Dustin was my sales guy and he was super amazing! Ron Stratton is the general manager and he was super amazing! It was a great experience with them! Also I had an issue with my new car and Zach and McKenzie in serviced helped me above and beyond and they fixed my car at no cost to me!! So if your looking for a new or used car this is the place to go! They don’t just sell you a car!!! They make sure after you buy your car that you are comfortable with it and made sure everything is ok! And if you do have an issue they are quick to fix the issue! I’ve never been to a car dealership that actually cares about there customers they are amazing this is the place to go to get a new or used car! Most amazing service and experience! I promise you wont be disappointed! My family won’t ever go to another car dealer! Windy Chevy is the place to go!!! More
Great service and customer interaction I’m only going to go here not university auto even though I have a new gmc thank you Sharon service and customer interaction I’m only going to go here not university auto even though I have a new gmc thank you Sharon More
Great service The crew fit me in, when there was an error on my scheduled appointment. They also found a problem in my air filtration system. It was reasonable pr The crew fit me in, when there was an error on my scheduled appointment. They also found a problem in my air filtration system. It was reasonable price wise and I was treated very well. More
Very pleased with the expierence! The store was organized, clean and everyone seemed to go out of their way for me. The service writers were courteous, however my LOF went about 30 min The store was organized, clean and everyone seemed to go out of their way for me. The service writers were courteous, however my LOF went about 30 minutes longer then anticipated. More
Sales and staff friendly and courteous, but was quoted a price for the repair tha I was told was needed then, I dont know what it means to Windy Chev, but I ended up paying almost $100 more than I was quote price for the repair tha I was told was needed then, I dont know what it means to Windy Chev, but I ended up paying almost $100 more than I was quoted and I am on a limited budget and to me it means I may not return, Thank you for requiring. Connie Stockton More
Efficient, helpful and courtious I have had this pickup for 16 months. I bought a service package with the pickup. Windy Chev does all the routine maintenance. They have always bee I have had this pickup for 16 months. I bought a service package with the pickup. Windy Chev does all the routine maintenance. They have always been prompt and efficient with the appointments. The staff is courteous and friendly. Likewise the staff has been very helpful when I had questions regarding some feature of the pickup I did not understand. I have only had two minor warranty issues, which were handled easily. Good crew. More
Worst experience I've had, lied to from moment one on this deal, called my wife and I both liars! Will not be back! Was told that I couldn't ride the motorcycle due to insurance reasons and the owner w this deal, called my wife and I both liars! Will not be back! Was told that I couldn't ride the motorcycle due to insurance reasons and the owner would not allow test rides. When I called as soon as I came home to let them know that the speedometer didnt work I was told to talk to Ron the next day. He was off so it didnt happen until Monday. When I called him on it he was very aggressive and said I was a liar and there was nothing he could do for me, he said he was doing me a favor by selling this to me at a discount price and claimed to have to eat fees because it was a motorcycle. Really dissatisfied and disappointed as they claim to be about honesty and integrity. Buyer beware! More
We purchased a 2020 Chevy 1500 Duramax from Windy City in Ellensburg. James was our salesman. James did a great job knowing and understanding the new vehicle. So much, this is the first time ever I've look Ellensburg. James was our salesman. James did a great job knowing and understanding the new vehicle. So much, this is the first time ever I've looked up someone to post a review. Good job James and thank you again. Adam and Megan - JHF PS Ron Stratton is one of the best in the business! Helped us get out of an ugly situation and into a beautiful fully loaded Chevy. Thanks again Ron. More