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Windward Ford of Hawaii - Service Center

Kailua, HI

4.2
667 Reviews

667 Reviews of Windward Ford of Hawaii - Service Center

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June 25, 2018

Safety recall JR and John were great, no problems at all. Dropped off my truck with JR and picked it up with John and everything was completed as promised. I even g More

by NTYASUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kurtelawicz and JR
June 24, 2018

replace air bag and repairs John in service was friendly and efficent.I was kept up to date on the repairs that might be necessary, what they cost and when the would be done. Th More

by PRUP72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John at the service desk
June 24, 2018

Safety Recall This was a safety recall service. It was handled very professionally. I left the vehicle in the morning and they called me when it was ready. No issue More

by WRYOUNGBLOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember the service person's name
June 23, 2018

No complaints. I always take my car here. Easy to make an appointment, not a long wait. It’s good service, everyone is friendly. I have no complaints. More

by ROWENAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
June 23, 2018

Great service The area is clean and the staff is very helpful. My service representative kept me updated as to when my car would be done and when it underwent a wa More

by NAKAMURAK002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
June 23, 2018

MY REVIEW EXCELLENT SERVICE EXPERIENCE, PROMPT,RELIABLE,ATTENTION TO DETAIL,VERY GOOD WITH RECALL SERVICE,FOLLOWUPS. SINCE I HAVE BEEN PATRONIZING WINDWARD FOR More

by RODNEYIWAMOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2018

Awesome & very effecient Service Team at Windward Ford is so accommodating & easy to work with. Got my work out in a timely manner & can't be happier! Thank you Windward Fo More

by GMELLO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Serna
June 22, 2018

Awsome The service department is excellent! Recommend windward ford service. They are really fast and convenient, free popcorn and employees are really helpf More

by INOUYEMATT808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew service writer, JR Serna
June 22, 2018

Don’t use them Took my car in for regular servicing with no problems and had to take it back a couple of days later because of issues they caused. More

by JLKH27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure but the service manager was one.
June 22, 2018

Take a ride to the Windward side.. I arrived 10 minutes before my appointment and was processed immediately. I chose to wait for the car and in less than 2 hours the complete oil change More

by CAROLPIERPONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Inouye