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Windward Ford of Hawaii - Service Center

Kailua, HI

4.2
670 Reviews

670 Reviews of Windward Ford of Hawaii - Service Center

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August 09, 2018

Air bag replacement I just bought this truck used and the seller had the recall letter to have the passenger air bag replaced. I was told it would take about a day. I dr More

by MESSNERR001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I did not get the name of the service tech.
August 08, 2018

Satisfied to an extent The service part was ok but usually the wash and clean inside the car. They half washed the car but didn’t even try to clean the inside. Not satisfied More

by FATHEADS808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Comeaux
August 07, 2018

Excellent I had service done on my truck. The service clerk was excellent. He was friendly and attentive to my needs. The waiting area was comfortable with coff More

by SCOTTAKAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service clerk was excellent
August 06, 2018

Awesome service and friendly This was my first time dealing with this Ford service center. Service Advisor John Kurtelawicz helped me out with the service I needed and was very fr More

by FRANCIS S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kurtelawicz
August 03, 2018

prompt, excellent service Appointments easily scheduled without having to wait a long time. The staff is friendly, and extremely helpful. They always explain what needs to be More

by DEDEHEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know all the names of the service dept. I will say they are ALL top of the line. All friendly, helpful, and excellent.
August 02, 2018

Windward Ford! Great Service!Great Experience! John was friendly fast polite and attentive to all of my concerns. Windward Ford should be very proud he is a member of their team More

by ECHUNFAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kurtelawicz
July 31, 2018

Service tech was very personable and helpful John Kurtelawicz was my service advisor during my Ford F-150 100,00 mile service. John provided me with options to my service from good better to bes More

by NITTAAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kurtelawicz
July 25, 2018

the nicest people to fix my car....like family ! I have been to MANY auto service centers over the years and Windward Ford stands out as THE MOST friendly, considerate, helpful, knowledgeable, and t More

by BARBKFMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John at the service counter
July 25, 2018

Service Windward Ford has always provided quality service with outstanding professionalism. The work was terrific, timely and informed about every step and co More

by WILEY2BEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Serna
July 24, 2018

Disappointed & Frustrated I purchased my vehicle at Windward Ford in 2005 and have been a very loyal customer ever since. I take my car there every 6 months for service (oil c More

by MELMUN919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisors Matt Inouye, John
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