Windward Ford of Hawaii - Service Center

Excellent Customer Service Initially I had a difficult time getting in touch with the service department to make an appointment. Whoever was in charge of returning my call to m Initially I had a difficult time getting in touch with the service department to make an appointment. Whoever was in charge of returning my call to make an appointment did not return my calls. I called on two different days. I decided to walk in and request an appointment to take care of the safety recall, regular service for my care and a safety check. At first it didn't seem like I would be able to get all things done in one appointment but the agent made it happen. On the day of my appointment, the agent greeted me by my name. He then made sure I got a ride home. My car was complete before I anticipated. When the agent called he asked if I wanted a ride back to the dealership. I took up his offer. When I picked up my car, the agent went over with me what work they did and what more I was going to need soon. I was also very pleased to see that my car was washed. Yeah! More

Professional, fast and friendly. Brought my vehicle in for an oil change service and tire rotation. The service was quick and included other fluid, battery and tire inspections. And t Brought my vehicle in for an oil change service and tire rotation. The service was quick and included other fluid, battery and tire inspections. And the washed my car. Great job! More

Safety recall JR and John were great, no problems at all. Dropped off my truck with JR and picked it up with John and everything was completed as promised. I even g JR and John were great, no problems at all. Dropped off my truck with JR and picked it up with John and everything was completed as promised. I even got popcorn when I picked up my truck! More

replace air bag and repairs John in service was friendly and efficent.I was kept up to date on the repairs that might be necessary, what they cost and when the would be done. Th John in service was friendly and efficent.I was kept up to date on the repairs that might be necessary, what they cost and when the would be done. The whole experiance was excellant. More

Safety Recall This was a safety recall service. It was handled very professionally. I left the vehicle in the morning and they called me when it was ready. No issue This was a safety recall service. It was handled very professionally. I left the vehicle in the morning and they called me when it was ready. No issues. More

No complaints. I always take my car here. Easy to make an appointment, not a long wait. It’s good service, everyone is friendly. I have no complaints. I always take my car here. Easy to make an appointment, not a long wait. It’s good service, everyone is friendly. I have no complaints. More

MY REVIEW EXCELLENT SERVICE EXPERIENCE, PROMPT,RELIABLE,ATTENTION TO DETAIL,VERY GOOD WITH RECALL SERVICE,FOLLOWUPS. SINCE I HAVE BEEN PATRONIZING WINDWARD FOR EXCELLENT SERVICE EXPERIENCE, PROMPT,RELIABLE,ATTENTION TO DETAIL,VERY GOOD WITH RECALL SERVICE,FOLLOWUPS. SINCE I HAVE BEEN PATRONIZING WINDWARD FORD, I ALWAY USE WINDWARD FORD'S SERVICE DEPARTMENT FOR MY EVERY SERVICE NEEDS.GOOD JOB GUYS,THANK YOU VERY MUCH! More

Great service The area is clean and the staff is very helpful. My service representative kept me updated as to when my car would be done and when it underwent a wa The area is clean and the staff is very helpful. My service representative kept me updated as to when my car would be done and when it underwent a warranty repair assisted with my rental car. More

Awesome & very effecient Service Team at Windward Ford is so accommodating & easy to work with. Got my work out in a timely manner & can't be happier! Thank you Windward Fo Service Team at Windward Ford is so accommodating & easy to work with. Got my work out in a timely manner & can't be happier! Thank you Windward Ford.. More

Awsome The service department is excellent! Recommend windward ford service. They are really fast and convenient, free popcorn and employees are really helpf The service department is excellent! Recommend windward ford service. They are really fast and convenient, free popcorn and employees are really helpful. Thank you windward ford for the excellent service. More