Windward Ford of Hawaii - Service Center

Excellent Service Came in at the last minute and they were able to get me in for an oil change. In and out with no problems. They initially didn't have the oil filter f Came in at the last minute and they were able to get me in for an oil change. In and out with no problems. They initially didn't have the oil filter for my car, but was able to find one. More

Change oil, required Last year the transmission was a problem so,had to wait but this time they needed to,change the oil and do a yearly service so it was ready when I w Last year the transmission was a problem so,had to wait but this time they needed to,change the oil and do a yearly service so it was ready when I was ready. Thank you for making it look nice again, didn’t know it was going to be washed and vacuumed, what a lovely benefit. More

Great Service I am totally coming here from now on.My first time coming here and it wont be the last.The service here is great.John helped me get all my needs done I am totally coming here from now on.My first time coming here and it wont be the last.The service here is great.John helped me get all my needs done with my car oil change and inspection of the car and had the car washed as well.Everything went great and i will give this place for there service and aloha vibes a five star.I will come here from now on for my car needs.Mahalo Windward Ford for the great service i recieved from you all.Wanna thank John and all the workers that did a great job on my oil change and car wash.Mahalo Windward Ford.😊🤗🤙🤙 More

Met my expectations It was time again for my semi-annual oil change for my 2011 Mustang Convertible. I called about 4 or 5 days before and they could accommodate me first It was time again for my semi-annual oil change for my 2011 Mustang Convertible. I called about 4 or 5 days before and they could accommodate me first thing in a Monday morning. I always get "The Works" service which provides the oil change, multi-point inspection, topping off fluids, rotating tires (I decline this as I do this at a tire retailer as part of that service agreement), and they set my tire pressures. The waiting room has flat screen TV, hot coffee, cold water, reading materials and men's & ladies' rooms. They may have Wi-Fi but not sure. Service guys John and Henry will get you started and they will have your car looking clean after a nice wash and parked right where you dropped it off in front of the service desk. No hidden agenda like in some older reviews. I trust that Windward Ford appreciates my business and I trust them to do everything they state the service item provides. I recommend Windward Ford for your Ford service needs! More

Service Awesome people to work with. They answered all my questions I had on the truck. The service was completed in no time. They even washed my truck. A Awesome people to work with. They answered all my questions I had on the truck. The service was completed in no time. They even washed my truck. A very pleased customer. More

Had car serviced. I made appointment for car service. Log in slow but service was very efficient. Waited on vehicle. All systems were checked out. Rear wiper blade I made appointment for car service. Log in slow but service was very efficient. Waited on vehicle. All systems were checked out. Rear wiper blade replaced. More

Very friendly, timely and professional service. Kept me informed along the way and repairs were completed before the original estimate. Good business that makes the windward side proud! Kept me informed along the way and repairs were completed before the original estimate. Good business that makes the windward side proud! More

Great customer service Outstanding customer service. Diagnosed the problem right away. The parts came in quickly and they fixed it in a day. JR was great as well. Outstanding customer service. Diagnosed the problem right away. The parts came in quickly and they fixed it in a day. JR was great as well. More

Excellent service The Service department is very kind and professional. I have no issues complains with anyone in that department. I highly recommend them to anyone tha The Service department is very kind and professional. I have no issues complains with anyone in that department. I highly recommend them to anyone that needs automotive services. More

Tire rotation not done prior to wheel alignment as required Tire rotation was not done as requested and told was done prior to wheel alignment that I paid extra for. I had marked the tires prior to taking the t Tire rotation was not done as requested and told was done prior to wheel alignment that I paid extra for. I had marked the tires prior to taking the truck in and they were on the same axil when I returned home. Waste of $140.00 wheel alignment. No follow up from my phone call to report the issue with service. More