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Windward Ford of Hawaii - Service Center

Kailua, HI

4.2
673 Reviews

673 Reviews of Windward Ford of Hawaii - Service Center

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October 20, 2021

Great customer service, excellent work. My only disappointment…no carwash? In the past it was done👍 More

by vernap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larena Nielsen
October 19, 2021

Excellent service department. People were all very courteous and helpful. I was very pleased with the service and cost. More

by Jmaus8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Carril
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Minnis
October 16, 2021

Thank you Windward Ford for taking the time to find the hidden issues in my Explorer. Great service department! The sales team is pretty xxxx good too. More

by Dreamerpay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Carril
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cousino, Leraina (Service) , Don Minnis, Jonathan Young
October 09, 2021

My very service of my 2021 F-150 and I treated like a VIP. Started with my appointment to the very end upon completion. Done with professionalism Hats off to Windward Ford Mahalo More

by pkaapuni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Pokipala
September 17, 2021

They make the service process very easy. Time between my initial call and service date was short. More

by KailuaTutu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service agent.
September 12, 2021

Made appointment, got the estimate, showed up for service, was complete when promised, wlrk done right. What more could you want except free everything, and that ain't happening. More

by stan O.techh2@hawaii.rr.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Serna
September 05, 2021

I've been a customer for about 25 years starting with Mike McKenna Ford. His service department has been a tough act to follow and for a while, done very poorly! It has become better, there's still room More

by Descott2794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Comeaux, JR Serna
September 04, 2021

Awesome service in Kailua! Excellent services, professional customers service with a family oriented setting! Highly recommend this team! Friendly, convenient and great service although the ap More

by wmorreira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Pokipala,
August 28, 2021

Outstanding service from their service department! Thank you Jr. For the great customer service! More

by Kahuhipa02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Serna
August 25, 2021

Very pleasant staff. Very comfortable environment and a great location and town to explore while waiting for your vehicle to be completed. Skillful and knowledgable, polite and friendly. I highly recomme More

by major
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Serna
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