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Windward Ford of Hawaii - Service Center

Kailua, HI

4.2
673 Reviews

673 Reviews of Windward Ford of Hawaii - Service Center

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October 13, 2022

I was very pleased with service. Made an appt, dropped off and they were able to handle my recall at the same time. Domo Arinatoes, Mr Robotoes. Aloha. More

by Skcoors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon, Wayne Fukumoto
October 12, 2022

I got there a little early for my appointment. My car was taken care of and my issues resolved immediately, unlike Honolulu Ford. More

by Retiredc5ife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon service advisor
September 30, 2022

The staff was incredibly helpful, competent, friendly and efficient! They did the work quickly, communicated well, and did it all with a great attitude! The lobby is clean and organized and employees went th More

by Tirthadas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon (service manger), workers and cashier
September 29, 2022

Called and left multiple messages for service. Never got a call back. Staff didn’t have the care to explain specifics. Cashier was the nicest and most helpful. Disappointing. More

by William CHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JR Serna
September 27, 2022

Best experience I have ever had at a car dealership! Definitely coming back next time. Great service and not trying to upsell you everything. More

by Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
September 10, 2022

Good service, like they can take me home after I drop off the truck for service More

by Monte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service , JR Serna
September 03, 2022

Fast and efficient service. Requested the works, vehicle in at 7:30am and thru by 9…. More

by mortensed001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miki, excellent customer rapport., JR Serna
September 03, 2022

They have. Constantly been cordial and helpful . Especially the manager and cashier but everyone I have dealt with More

by Mck839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Serna
September 03, 2022

They apparently do not work on commissions, they don't oversell, very honest in that they WILL do what is needed ONLY. So they are very easy to deal with. More

by Dchan22039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
August 26, 2022

Great customer service! !! Landon was vey professional and the service time was not to long More

by leilaniviavia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon
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