Windward Ford of Hawaii - Service Center

Will Soong was very helpful and wonderful to work with. His extra care and consideration will keep us returning for future business. Thank you! His extra care and consideration will keep us returning for future business. Thank you! More

All good. Will and staff are very friendly and service is their #1 goal. Thumbs up! Will and staff are very friendly and service is their #1 goal. Thumbs up! More

Will provided amazing customer service, he explained everything. Keep me informed and up to date. I would definitely recommend friends and family to Windward Ford. everything. Keep me informed and up to date. I would definitely recommend friends and family to Windward Ford. More

Superb service from parts and service departments and cashier checkout. The staff is most professional and helpful in all regards. Thanks. cashier checkout. The staff is most professional and helpful in all regards. Thanks. More

We took our car in at 7, for an appointment to change our front two tires and get it aligned, and it took 9 hours front two tires and get it aligned, and it took 9 hours More

small boutique dealer, no crowds, shortwait time good service. service was done on time ,work completed. friendly knowledgeable people.good experience service. service was done on time ,work completed. friendly knowledgeable people.good experience More

My name is Anthony Zarbo I have a F-150, my vehicle has been broken for over 2 years now due to a workmanship issue Honolulu Ford and it was never truly fixed. About a year ago your crew not only identifi been broken for over 2 years now due to a workmanship issue Honolulu Ford and it was never truly fixed. About a year ago your crew not only identified the problem but showed me that it was the other dealers negligence. Now this past trip, they have cleaned up left over issues caused by the initial problem. Both times they have been extremely friendly and helpful. Amazing customer service. More

You guys don’t want a review from me. Just suffice to say I won’t ever be back for service. Maybe for a purchase. MAYBE Just suffice to say I won’t ever be back for service. Maybe for a purchase. MAYBE More

I was extremely pleased with my service at Windward Ford. Not only did they fix my vehicle, but they finally diagnosed and fixed a problem I’ve had with my vehicle for years that other dealers haven’t been Not only did they fix my vehicle, but they finally diagnosed and fixed a problem I’ve had with my vehicle for years that other dealers haven’t been able to do diagnose in the past despite numerous times in the repair shop. Additionally my service rep, will, was kind, transparent, and communicative. More

The customer service was excellent, however, the cost to have my vehicle looked at and diagnosed by a certified Ford dealership was way too much. After reviewing what they charged and comparing the suggeste have my vehicle looked at and diagnosed by a certified Ford dealership was way too much. After reviewing what they charged and comparing the suggested repairs to what could be done at other car repair shops, the dealership would charge 42% more than other repair shops for parts and labor. I value my vehicle and want the best care, but they really are charging exorbitant prices for things that I could do myself as someone who knows nothing about cars. If you have cash to throw away I would suggest a dealership repair show, but if you want value and fair prices for your money find somewhere else. More