Windward Ford of Hawaii - Service Center

Friendly Staff and accommodating waiting area were clean and comfortable. Sales clerk Alaina was very nice and helped answer a lot of my questions. and comfortable. Sales clerk Alaina was very nice and helped answer a lot of my questions. More

I took my car to fix cause there’s was a noise on my dashboard. They told me was my actuator and paid $800 to get it fixed the next day the same noise is back again. I take it again and they said it was dashboard. They told me was my actuator and paid $800 to get it fixed the next day the same noise is back again. I take it again and they said it was a different actuator this time and the new charges were $1600. I took my car back and very disappointed that they tried to rip you off and lie about the worn that needs to be done. They didn’t fixed anything the first time and they charged me for. I can see all the horrible reviews now and it’s a shame that this dealership tries to take advantage and steal from their customers. More

people are good to work with, experienced, and full of Aloha. Unfortunately the prices are really inflated. Aloha. Unfortunately the prices are really inflated. More

The Staff was helpful and seemed to care about my issue. They had a great attitude and got my vehicle fixed quickly so that I didn't have any downtime from work at all! Thanks Windward Ford!!! They had a great attitude and got my vehicle fixed quickly so that I didn't have any downtime from work at all! Thanks Windward Ford!!! More

Alex was a great Sales rep he didn’t try to get over on my husband and I and had so much patience! my husband and I and had so much patience! More

Windward Ford is the best in all of Hawaii thank you the entire management and staff for your outstanding service of our vehicles. I will recommend you to family and friends. entire management and staff for your outstanding service of our vehicles. I will recommend you to family and friends. More

There was no problem when I dropped it off for the recall and when I actually got the truck back a month later it had more problems and when I actually got the truck back a month later it had more problems More

I waited a long time for my Maverick it was totally worth it. The dealership was good to work with and helped me understand the process. worth it. The dealership was good to work with and helped me understand the process. More

It took a very long time to get our truck fixed. We had to bring it back a handful of times and it sat in the lot unnecessarily for numerous days. Poor communication with the service department. We had to bring it back a handful of times and it sat in the lot unnecessarily for numerous days. Poor communication with the service department. More

There was a bit of confusion and reluctance about the need for the recall service, but once I confirmed that I wanted it done, all went very well. I got a ride home and back to the dealership when the j need for the recall service, but once I confirmed that I wanted it done, all went very well. I got a ride home and back to the dealership when the job was complete, all provided by the dealer immediately upon finish of the original paperwork and the completion of the job. More