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Windward Ford of Hawaii - Service Center

Kailua, HI

4.1
629 Reviews

629 Reviews of Windward Ford of Hawaii - Service Center

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March 09, 2024

Mrs. Aloha was smart, attentive, and helpful in getting my truck serviced. She was knowledgeable about services and keen on getting my oil change done quickly. More

by Ron Knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs Aloha
March 08, 2024

They overbooked us and were understaffed. Their service representative was kind but I wasn’t able to get my complete service because of time. More

by K
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Marina
March 08, 2024

Top notch! !! Service Representative Marina Reyes was a joy to work with. Knowledgable and friendly! Highly recommended!! More

by BRYAN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Reyes
March 08, 2024

The service reps at positive and responsive, they bring a smile to my face and you can tell care about their customers. More

by alexadeucher
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denisha?
March 07, 2024

Marina was thorough and on point with everything she promised. Called to update as well as notified me as soon as truck was ready. More

by COW MOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Reyes
March 06, 2024

Friendly staff greeted me at the service counter and promptly checked my F-150 in for service. Truck was ready as promised. More

by KWANZEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Soong
March 04, 2024

Very Professional ,from front desk to Cliff the mechanic to casher, Very happy with everything at Windward Ford More

by jimd5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff
March 01, 2024

Very quick and professional. Very personable and family friendly. Look forward to going back for any future needs! More

by LUMAMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Rufo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Carril
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Barnes, Sara Schleske
March 01, 2024

Will Soong was very professional. Very personable and family friendly. Look forward to going back for any future needs! More

by STARKEYSAUTOREPAIRHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Soong
March 01, 2024

Would have given a better score except for 1) delay for safety check 2) lack of update of work done to carfax A) tire rotation B) safety check C) registration had been renewed More

by da-moose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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