Windward Ford of Hawaii

oil change My last oil change went fast and at a great price - the folks at Windward Ford know how to treat their customers ! I have new tires coming up and Wind My last oil change went fast and at a great price - the folks at Windward Ford know how to treat their customers ! I have new tires coming up and Windward Ford gave me the best deal on those compared to Costco and Lex B's. !!! More

Awesome Service Love the group at Windward Ford. I live 5 minutes away from Honolulu Ford but make the 40 minute drive to the Windward side because the service at Ho Love the group at Windward Ford. I live 5 minutes away from Honolulu Ford but make the 40 minute drive to the Windward side because the service at Honolulu Ford is terrible. Techs are rude and customer service is non existent. Go to Windward Ford for outstanding service and a friendly staff. More

Air bag replacement I just bought this truck used and the seller had the recall letter to have the passenger air bag replaced. I was told it would take about a day. I dr I just bought this truck used and the seller had the recall letter to have the passenger air bag replaced. I was told it would take about a day. I dropped it off the night befor and was finished before 11:00 the next day. More

Satisfied to an extent The service part was ok but usually the wash and clean inside the car. They half washed the car but didn’t even try to clean the inside. Not satisfied The service part was ok but usually the wash and clean inside the car. They half washed the car but didn’t even try to clean the inside. Not satisfied at all. Service went down hill. More

Excellent I had service done on my truck. The service clerk was excellent. He was friendly and attentive to my needs. The waiting area was comfortable with coff I had service done on my truck. The service clerk was excellent. He was friendly and attentive to my needs. The waiting area was comfortable with coffee and popcorn . I was provided shuttle service home while vehicle was serviced. I even had the truck washed. One happy customer. More

Awesome service and friendly This was my first time dealing with this Ford service center. Service Advisor John Kurtelawicz helped me out with the service I needed and was very fr This was my first time dealing with this Ford service center. Service Advisor John Kurtelawicz helped me out with the service I needed and was very friendly, knowledgeable and even notified me about the recall my vehicle had that I had no idea about . He explained what had to be done and sheduled a service appointment for me asap. John offered me a rent a car deal when I told him that I had to call out from work that day. More

Great Credit with Windward Ford The people are real at Windward Ford and the experience is high and full of quality. Comfort is a key factor when purchasing a vehicle and Windward Fo The people are real at Windward Ford and the experience is high and full of quality. Comfort is a key factor when purchasing a vehicle and Windward Ford's Christian is an asset to the dealership in making people feel right... More

prompt, excellent service Appointments easily scheduled without having to wait a long time. The staff is friendly, and extremely helpful. They always explain what needs to be Appointments easily scheduled without having to wait a long time. The staff is friendly, and extremely helpful. They always explain what needs to be done. They go that extra mile to see that my car is in perfect running order. More

Windward Ford! Great Service!Great Experience! John was friendly fast polite and attentive to all of my concerns. Windward Ford should be very proud he is a member of their team John was friendly fast polite and attentive to all of my concerns. Windward Ford should be very proud he is a member of their team More

Painless Upgrade I’ve never had such a great experience with a salesman as I had with Nicholas. He was very down to earth, polite and respectful. I came in with a Cor I’ve never had such a great experience with a salesman as I had with Nicholas. He was very down to earth, polite and respectful. I came in with a Corvette and the intention to trade up for a Raptor. I paid a fair price for the Raptor and received a fair value for my trade in with very little haggling, and few of the typical car dealership “games”. I typically hate the idea of shopping for a new vehicle at a dealership because it’s usually a painful experience where you’re treated like a thief for refusing to pay the premium that dealerships are charging on top of MSRP these days. Not the case with Nicholas. If you’re in the market for a new Ford, or a luxury vehicle traded into their dealership, I urge you to contact Nicholas at Windward Ford. My only word of wisdom is to understand the fine print at the bottom of the estimate agreement prior to committing to a deal on a vehicle at this dealership. Windward Ford applies a paint coating called “Resistall” to all of their new vehicles. I cannot comment on whether this is really a valuable addition, as I’ve only owned the vehicle for two weeks thus far. What I can tell you is that this coating is a $1,500 “option” that you will be unable to refuse as it is applied before you ever set foot on the lot to look at the vehicle. This cost is tacked onto the total cost of the vehicle at the bottom of the estimate below the agreed upon total price of the vehicle. I urge you to insist this cost is included in your intended total price of the vehicle, or understand very clearly that you will be paying $1,500 in addition to the agreed upon price of the vehicle. More