
Windward Ford of Hawaii
Kailua, HI
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1,016 Reviews of Windward Ford of Hawaii
Greatest truck buying experience Andrew/Christian are the best. They were very knowledgeable on all aspects of the vehicle. If you are looking for a truck, I highly recommend Andrew Andrew/Christian are the best. They were very knowledgeable on all aspects of the vehicle. If you are looking for a truck, I highly recommend Andrew/Christian. More
Amazing Car Buying Experience Ken is an amazing sales representative for Windward Ford. My wife and I enjoyed the experience and we are looking forward for future business with th Ken is an amazing sales representative for Windward Ford. My wife and I enjoyed the experience and we are looking forward for future business with them. More
Great Sales Person! Wayne was our salesman, and he was personable and knowledgeable. We bought the car we were interested in, although he showed us one for double the pri Wayne was our salesman, and he was personable and knowledgeable. We bought the car we were interested in, although he showed us one for double the price! It made it hard to make the decision because of the difference in options. Don, the finance person, was also personable and knowledgeable, but we spent almost 2 hours in the end because he talked forever, trying to sell us service plans. That part could have been less pressure. More
Awesome customer service! Although scheduled for only a regular service visit, the gentleman assisting me mentioned that there were 2 recall items that hadn't been addressed. Although scheduled for only a regular service visit, the gentleman assisting me mentioned that there were 2 recall items that hadn't been addressed. He suggested that I allow them to take care or both today. This was the first time anyone had mentioned the recall to me. When he offered to have it done immediately, I was blown away. Usually there is never time to add anything to a service appointment so I was really happy that it would be addressed at this visit. After the service, the gentleman explained all the service that had taken place and went over the recall items as well. Before leaving I wanted to thank the gentleman but he was busy. When I asked the cashier to thank him for me and commented that his service was exceptional, she informed me that he was the manager and was only filling in for the day. That explained it all. His dedications to customer service was evident by the way he treated me that morning. I don't remember his name but will always remember his style. Service was on Saturday Aug. 25th 9:30. More
Outstanding Matt was an outstanding service representative for me. During this visit I became aware of Ford's extended warranty available for my truck. Matt was i Matt was an outstanding service representative for me. During this visit I became aware of Ford's extended warranty available for my truck. Matt was immediately able to work with Christian Dilullo to do the in-depth inspection needed to be eligible for the warranty after they serviced my truck. Huge thumbs up for professionalism and friendliness. More
Much better than Cutter Ford Ken was great to work with. He kept gave us periodic updates of our order and continued to go out of his way to make the best buying experience possib Ken was great to work with. He kept gave us periodic updates of our order and continued to go out of his way to make the best buying experience possible. More
Great Service Was having difficulty replacing a bulb to pass the Safety Inspection. They took care of it for almost nothing! Would recommend to anyone needing ser Was having difficulty replacing a bulb to pass the Safety Inspection. They took care of it for almost nothing! Would recommend to anyone needing service. More
Servive on my CMax Service was excellent. Service depart. in convenient to my residence Work promised was done on time. They will contact me when charger replacement i Service was excellent. Service depart. in convenient to my residence Work promised was done on time. They will contact me when charger replacement is available More
Very quick and attentive service. I was given the service requested and answers to my concerns in a very timely manner. My questions were answered to my satisfaction. Your service de I was given the service requested and answers to my concerns in a very timely manner. My questions were answered to my satisfaction. Your service dept. was most professional and polite. More
car repair came in to see if I could get the under-carriage panel replaced, as it had partly come off and was dragging. They re-attached the panel and ordered a came in to see if I could get the under-carriage panel replaced, as it had partly come off and was dragging. They re-attached the panel and ordered a new one. To be installed when it comes in. More