Windward Ford of Hawaii

repair very professional service all round, from ordering part to day of service to final payment . Always kept informed of progress. Part ordered promptly. very professional service all round, from ordering part to day of service to final payment . Always kept informed of progress. Part ordered promptly. Issue rectified first time More

Over priced service My radiator fan went out, resulting in my car over heating and my radiator cap flying off. I was in a hurry to tow the car in and take care of the is My radiator fan went out, resulting in my car over heating and my radiator cap flying off. I was in a hurry to tow the car in and take care of the issues and forgot I had coupons from Windward Ford. These coupons would have saved me over $100, but John wouldn't allow me to use them after the fact and of course didn't put a note in my service record when I brought it up. I'm unable to drive due to an ankle injury, so my wife picked up the car. I have spent thousand of dollars at Windward Ford and think is BS. Guess I will have to find another service center that cares more about my returning business than jacking me out of $100 dollars. I would think, since I had to pay over $500 out of pocket I would at least get a car wash. More

Purchase new car Justin did the impossible and we were able to make a deal! Mahalo Nui Loa for helping me out of a bad situation. Best regards. Justin did the impossible and we were able to make a deal! Mahalo Nui Loa for helping me out of a bad situation. Best regards. More

Super Fast Service John the service advisor was super friendly & knowledgeable! What I thought would be an all day appointment turned out to be just a two hour appointme John the service advisor was super friendly & knowledgeable! What I thought would be an all day appointment turned out to be just a two hour appointment. Definitely coming back for all future maintenance! More

Everyone went above and beyond to be helpful. I was truly impressed with the professionalism and straight forward business approach I experienced with this dealership. I was able to easily underst I was truly impressed with the professionalism and straight forward business approach I experienced with this dealership. I was able to easily understand both the process and financial details of our entire transaction. More

Another amazing experience at Windward Ford!!! Went I to get my 2018 Ford Edge Sport serviced and it was done very quickly and the service department folks were awesome. I highly recommend Windwa Went I to get my 2018 Ford Edge Sport serviced and it was done very quickly and the service department folks were awesome. I highly recommend Windward Ford for you're car buying and service needs. More

Friendly Efficient Service John was so friendly while checking in our car. You rarely feel and see this... our local way. He knew exactly why we were there because of our ap John was so friendly while checking in our car. You rarely feel and see this... our local way. He knew exactly why we were there because of our appointment, repeated in detail our service requested and estimated the completion time with accuracy. Appreciate employees who take care of their customers. More

Great service Service center is friendly and kept me informed. My problem was unique, and they kept me apprised of the situation and handled it quickly. I got a c Service center is friendly and kept me informed. My problem was unique, and they kept me apprised of the situation and handled it quickly. I got a call to say that the problem was resolved and explained it succinctly. Truly appreciate their service. More

Always a great experience Guy and Wayne are honest, easy going and great to work with. I purchased both a used and new vehicle. I plan to always return here and refer friends a Guy and Wayne are honest, easy going and great to work with. I purchased both a used and new vehicle. I plan to always return here and refer friends and family More

Oil change The service was great. The oil change was done very quick and the staff was very helpful and friendly! Would recommend to others to get their service The service was great. The oil change was done very quick and the staff was very helpful and friendly! Would recommend to others to get their service done. More