Windward Ford of Hawaii

Successful Repair of Manufacturer Defect Service Advisor John was very personable, professional, concerned, persistent and willing to go the extra mile to insure that my car would be repaired Service Advisor John was very personable, professional, concerned, persistent and willing to go the extra mile to insure that my car would be repaired to my satisfaction. The first time the car was repaired according to Ford's instructions, the problem was not fixed, so John once again contacted Ford for further instructions. He continually followed up with me during the entire process and made sure that I had a free rental car both times while my car was being repaired. It appears that the defect has been corrected...I hope. Many thanks to John for his assistance. More

Fast, efficient and friendly staff For busy business owners like me where time is important Cutter came through with a no hassle, quick and easy buying experience. Price was very compe For busy business owners like me where time is important Cutter came through with a no hassle, quick and easy buying experience. Price was very competitive with no haggling involved. I will recommend Cutter to anyone looking for a Ford product. More

New lease Never leased a vehicle before. Don did an awesome job and the dealership worked with me on trading my old vehicle in and getting a great deal. Never leased a vehicle before. Don did an awesome job and the dealership worked with me on trading my old vehicle in and getting a great deal. More

Found the Problem I was able to get an appointment for the day after I called. Everyone was very professional when I turned my car in and within a few hours I was noti I was able to get an appointment for the day after I called. Everyone was very professional when I turned my car in and within a few hours I was notified as to why the passenger side door wouldn't open. More

Great welcome Just moved to Hawaii from a tour in Europe and needed a place to get the car(s) serviced. Made an appointment for 1100 and was greeted in a prompt and Just moved to Hawaii from a tour in Europe and needed a place to get the car(s) serviced. Made an appointment for 1100 and was greeted in a prompt and friendly manner. Quickly processed the car into the system. Work was done on time and no surprise charges. I will be back. More

Best car buying experience I went to buy a truck with very specific requirements and Ken was super knowledgeable and straight forward with the inventory on the lot and never tri I went to buy a truck with very specific requirements and Ken was super knowledgeable and straight forward with the inventory on the lot and never tried to get me to "settle" for something close to what I wanted. I felt absolutely no pressure from their team to buy anything and they were more than acomodating for scheduling a test drive and answered all questions I possibly had. More

I got what I came for my only complaint was taking home a dirty truck with an empty gas tank. Pretty sad considering that we’re excited to get the truck. I’ve purchased us my only complaint was taking home a dirty truck with an empty gas tank. Pretty sad considering that we’re excited to get the truck. I’ve purchased used vehicles before and the dealer would at least send you home with a detailed and washed car with gas in it. No one was injured and no animals were harmed during this experience, but I feel like customers would feel a lot more happy especially after making a purchase. Other than that, it went well, no pressure, and we love our F-150!! More

Excellent Service Smooth car buying experience with no sales pressure. Very happy with my F-150 purchase and will definitely recommend this dealership to friends and f Smooth car buying experience with no sales pressure. Very happy with my F-150 purchase and will definitely recommend this dealership to friends and family. Thank you Christian, very professional and helpful! More

New Transit Ordered a new 350 from Al Davis. Al kept me posted all the way up to delivery and helped me with the final purchase. Thanks Al for all you help! Fi Ordered a new 350 from Al Davis. Al kept me posted all the way up to delivery and helped me with the final purchase. Thanks Al for all you help! Five Stars! A+ More

Excellent Customer Service Everytime I bring my truck for service I have been met with knowledgeable, fast and friendly service, I would not take my truck anywhere else. Everytime I bring my truck for service I have been met with knowledgeable, fast and friendly service, I would not take my truck anywhere else. More