
Windward Ford of Hawaii
Kailua, HI
Filter Reviews by Keyword
By Type
1,014 Reviews of Windward Ford of Hawaii
Always very friendly service. Make customers feel like family. There was an issue with a recall software update, which made my service take longer than expected, but Will contin Make customers feel like family. There was an issue with a recall software update, which made my service take longer than expected, but Will continued to check in with me and explain what was happening. More
Friendly, quick service with a smile. Easy drop-off and fast turnaround time on my oil change and tire rotation service. Very polite and helpful employees! Easy drop-off and fast turnaround time on my oil change and tire rotation service. Very polite and helpful employees! More
Was willing to work with 3rd party warranty but then would only cover 50% of parts cost and 33% of the labor cost. Quoted me 1.5 hours labor for replacing a part that literally took me 15 minutes to do would only cover 50% of parts cost and 33% of the labor cost. Quoted me 1.5 hours labor for replacing a part that literally took me 15 minutes to do after I got the diagnosis. I WON'T be going back! More
All in all a good buying experience. I know the Maverick is in high demand so understand that there is not much room for negotiation. Melvin was very good in keeping in touch and findi I know the Maverick is in high demand so understand that there is not much room for negotiation. Melvin was very good in keeping in touch and finding a way to get us interested and at a price that was reasonable. Entire staff was very friendly and easy to work with. I would recommend Windward Ford and will use them for future Ford purchases. More
I had a great experience with Windward Ford's service department. The service advisor was professional and friendly. The work done took less time than expected and was fixed properly. department. The service advisor was professional and friendly. The work done took less time than expected and was fixed properly. More