Windward Ford of Hawaii

Windward Ford sold me a lemon and turned their backs on me. I bought a van site unseen from a neighboring island convid made availability and viewing very difficult. I trusted salesman Austin’s word that I me. I bought a van site unseen from a neighboring island convid made availability and viewing very difficult. I trusted salesman Austin’s word that I was purchasing a well running vehicle with ac. What I received was a vehicle with electrical tape holding on trim locks that don’t work check engine light came on and van broke down. I sent Windward Ford $14,000 plus shipping and fees and they sent me a piece of junk the van is broken down and I’ve driven it less than 3000 miles all they care about is money I made the mistake of buying something and signing a “as is” document it should be illegal to lie about things and take peoples money but Windward Ford made a business out of it More

Service was fast and easy. From setting up the appointment to dropping vehicle off and pickup. Best service center on the island. appointment to dropping vehicle off and pickup. Best service center on the island. More

The overall experience was upgraded when they started on early and finished early. Then information involved with work done answered questions before it was asked. With all that said, I'll be back! Maha early and finished early. Then information involved with work done answered questions before it was asked. With all that said, I'll be back! Mahalos More

Very quick service turnaround time! Dropped off my vehicle for servicing and a recall at 9:00am and was promised a 1:00pm pick up time for my services, but received my call about 11:15am that my vehic vehicle for servicing and a recall at 9:00am and was promised a 1:00pm pick up time for my services, but received my call about 11:15am that my vehicle was ready for pick up! More

Great customer service, excellent work. My only disappointment…no carwash? In the past it was done👍 disappointment…no carwash? In the past it was done👍 More

Excellent service department. People were all very courteous and helpful. I was very pleased with the service and cost. courteous and helpful. I was very pleased with the service and cost. More

Thank you Windward Ford for taking the time to find the hidden issues in my Explorer. Great service department! The sales team is pretty xxxx good too. hidden issues in my Explorer. Great service department! The sales team is pretty xxxx good too. More

My very service of my 2021 F-150 and I treated like a VIP. Started with my appointment to the very end upon completion. Done with professionalism Hats off to Windward Ford Mahalo VIP. Started with my appointment to the very end upon completion. Done with professionalism Hats off to Windward Ford Mahalo More

Excellent experience and will recommend Windward Ford to others. The environment makes the shopping experience wonderful. others. The environment makes the shopping experience wonderful. More

They make the service process very easy. Time between my initial call and service date was short. initial call and service date was short. More