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Windward Ford of Hawaii

Kailua, HI

4.3
1,014 Reviews

725 Kailua Rd

Kailua, HI

96734

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1,014 Reviews of Windward Ford of Hawaii

September 22, 2023

I was treated well when I purchased the vehicle 3 years ago and paying off the lease recently was handled well although it was a long process More

by mbuck428
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Carril, Guy Mello
September 20, 2023

Wil in service was exceptional, way better than the previous service manager! Thanks for working with my 3rd party warranty! More

by BADOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil and B
September 20, 2023

We’ve purchased multiple vehicles from Guy Mello at Windward Ford. Always a positive experience; Guy & his team are always straight with us. If you’re in need of a new or pre-owned vehicle, check out More

by ikaika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Davis, Guy Mello
September 19, 2023

Will recommend but the tire pressure was not checked (low air left tire) and car not detailed when delivered. More

by dsanjose89
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber
September 19, 2023

This dealership has the fast action on my vehicle needs. Great service and friendly staffs! More

by iberanarciso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Rufo
September 19, 2023

Dropped off my Bronco for a soft top repair and was notified 5.5 hours later that no repair was possible. This after waiting more than a month for the repair part under warranty. More

by Nmhubbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 18, 2023

The service on the car was good. My issue is with the Service Advisor. There is a dispute between the claim sent to American Auto Shield. SA said the claim was authorized. AAS said More

by ljilitzky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alaina
September 14, 2023

The dealership as a whole does not actually care about the customer in anyway shape or form and only cares about making money and making horrible deals to people. More

by robertaragon2543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber, sales and Ken, financial
September 14, 2023

Easy to deal with. Excellent service. Friendly staff. Got an okay deal on in demand car. More

by b_nesler
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Wright
September 14, 2023

Awesome support for a complete overhaul of the A/C system on my Ford F-150. The extended warranty covered everything, so also great peace-of-mind! More

by SMORGAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will in service management
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